Senior Fulfillment CI Leader - Lean Six Sigma & Automation

SupplyHouse.com; Dallas (TX); On-site; USD 92,000 - 116,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Paid time off

WFH stipend

Professional development budget

Job summary

SupplyHouse.com is seeking a Senior Fulfillment Continuous Improvement Specialist to join our Operations Team. This remote role reports to the Senior Manager, Continuous Improvement and leads cross‑functional CI initiatives across the fulfillment center network, applying Lean Six Sigma to deliver durable, scalable improvements on the floor.

The ideal candidate will have Green Belt or Black Belt Six Sigma certification (or 3+ years Lean Six Sigma), strong data analysis skills (Minitab,

Qualifications

• Green Belt or Black Belt Six Sigma certification, OR 3+ years of hands-on Lean Six Sigma experience in a complex operational environment
• Proven track record independently leading end-to-end CI projects with measurable, sustained results
• Experience with statistical analysis tools and methods (e.g., Minitab, process capability, hypothesis testing)
• Strong ability to communicate complex analytical findings to senior leadership and nontechnical stakeholders

Responsibilities

• Lead network-wide process analysis and implement SOPs that drive consistency and reliability across fulfillment centers
• Independently manage complex improvement projects from identification through sustainment — owning scope, approach, and outcomes
• Design and evaluate pilot programs to validate new processes before full-scale rollout
• Apply statistical analysis to validate improvement hypotheses and assess process capability
• Develop KPIs and metrics to track and demonstrate supply chain improvement effectiveness
• Establish and enforce control plans and sustainment mechanisms to protect gains and prevent regression after project close
• Partner with Engineering and Operations teams to implement and optimize automated systems including robotics, sorters, and conveyor, and technologies
• Apply CI methodology to identify opportunities within automated workflows, reducing downtime, improving throughput, and increasing system reliability
• Develop and maintain TPM programs for automated equipment and conveyance systems, including PM schedules, inspection checklists, and escalation protocols
• Monitor OEE metrics for automated systems and drive structured improvement actions when targets are missed
• Lead sustainment reviews and audits to ensure automation-related improvements are maintained over time
• Collaborate with vendors and internal technical teams to integrate CI principles into equipment commissioning, changeovers, and upgrades
• Track and report on PM compliance, equipment reliability trends, and automation uptime
• Apply advanced statistical methods to analyze process capability, validate hypotheses, and quantify improvement impact
• Establish and maintain performance baselines; develop dashboards and reporting tools
• Translate voice of customer into measurable, data-driven performance metrics
• Ensure data integrity through partnerships with IT and analytics teams
• Mentor CI team members and cross-functional peers on tools and problem solving
• Effectively communicate CI insights to senior stakeholders
• Facilitate Kaizen events and workshops to drive rapid problem-solving at scale
• Drive adoption of improvements through change management and stakeholder engagement
• Represent the voice of the customer in prioritization with leadership
• Manage projects from conception through execution with alignment to CI strategy
• Collaborate to implement best practices and SOPs across the network
• Develop and maintain project plans, timelines, and budgets; manage risks and blockers
• Build sustainment into project plans with ownership and audit cadence

Skills

Lean Six Sigma

Project leadership

Statistical analysis

Communication skills

Kaizen facilitation

Education

Bachelor's degree in Business/Analytics/Engineering

Tools

Minitab

Tableau/Power BI

Job description

SupplyHouse.com is seeking a Senior Fulfillment Continuous Improvement Specialist to join our Operations Team. This remote role reports to the Senior Manager, Continuous Improvement and leads cross‑functional CI initiatives across the fulfillment center network, applying Lean Six Sigma to deliver durable, scalable improvements on the floor.

The ideal candidate will have Green Belt or Black Belt Six Sigma certification (or 3+ years Lean Six Sigma), strong data analysis skills (Minitab,