Senior Front Office Power Trading Support (ERCOT)

Talan; Houston (TX); Hybrid; USD 75,000 - 130,000; Full time

Benefits offered by this job

401(k) retirement plan with company-m匹

15 days paid vacation + 27 with senior

8 holidays + 5 sick days + 2 personal

Health, dental, vision insurance + FSA

Voluntary STD and LTD

Job summary

Talan is seeking a seasoned Front Office Support professional in Houston to support the North American power markets, including ERCOT if possible. This senior role will be the primary contact for traders, quants, and risk teams, ensuring real-time stability during migration and ongoing operations.

Key responsibilities include supporting MtM reporting, P&L validation, risk monitoring, and controlling the trade lifecycle across multiple entities.

Qualifications

• 3-15 years of experience in front office support, trade support, or application support in energy trading (mid- to senior-level).
• Strong technical foundation: SQL, Linux/Unix, scripting (shell, Python).
• Ability to work under pressure in a fast-paced trading environment.
• Strong communication skills and ability to interact with senior trading staff.
• Proven experience managing incidents, priorities, and time-critical operations.

Responsibilities

• Provide senior level support to front office users, including traders and schedulers.
• Ensure stability of the trade lifecycle from trade capture to end-of-day processes.
• Troubleshoot complex technical and functional issues across the ETRM landscape.
• Collaborate with traders on pricing, market data, positions, and real-time topics.
• Monitor and validate PnL, risk exposures, and position data.
• Coordinate with global teams (development, QA, infrastructure, data).
• Drive root cause analysis and long-term remediation.
• Document processes, support procedures, and best practices.
• Act as mentor and escalation point for junior and mid-level analysts.
• Contribute to Go Live readiness and post-implementation stabilization.

Skills

Front Office Support

Trade Support

SQL

Linux/Unix

Shell Scripting

Python

Communication

Incident Management

Tools

Orchestrade

AWS/Azure

Endur

Job description

Talan is seeking a seasoned Front Office Support professional in Houston to support the North American power markets, including ERCOT if possible. This senior role will be the primary contact for traders, quants, and risk teams, ensuring real-time stability during migration and ongoing operations.

Key responsibilities include supporting MtM reporting, P&L validation, risk monitoring, and controlling the trade lifecycle across multiple entities.