Senior Front-Office Fixed Income Application Support Lead

Michael Page; New York (NY); Hybrid; USD 170,000 - 200,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement plans

Paid time off

Wellness programs

Job summary

Michael Page is seeking a VP of Application Support to provide hands-on support for front-office Fixed Income trading applications across Rates and Credit markets in Midtown Manhattan. The role requires strong technical expertise, exceptional communication, and close partnership with traders, sales teams, and technology stakeholders on the trading floor.

This hybrid position offers a base salary of $170,000 to $200,000, extensive interaction with senior desks, and a comprehensive benefits

Qualifications

• Proven experience supporting Fixed Income trading applications within an investment bank or capital markets environment.
• Strong understanding of Rates, Credit, and front-office trading workflows.
• Hands-on troubleshooting skills across complex production environments.
• Ability to diagnose issues across applications, databases, and infrastructure components.

Responsibilities

• Provide hands-on support for Fixed Income trading platforms across Rates and Credit businesses.
• Act as the primary technology contact for traders, sales teams, and front-office users.
• Monitor production systems and proactively identify issues impacting trading activity.
• Troubleshoot and resolve application, workflow, data, and trade processing issues in a fast-paced trading environment.
• Partner closely with development, infrastructure, and business teams to drive issue resolution and platform improvements.
• Manage production incidents, perform root cause analysis, and implement preventative measures.
• Support system releases, upgrades, and change management processes.
• Maintain strong relationships with business stakeholders across the trading floor.
• Analyze support trends and recommend improvements to enhance system performance and user experience.
• Contribute to automation initiatives that improve operational efficiency and platform stability.
• Participate in on-call support rotations as required.

Skills

Fixed Income knowledge

Front-office trading support

Stakeholder management

SQL

Unix/Linux

Scripting

Production incident management

Communication

Tools

SQL

Unix/Linux

Scripting

Job description

Michael Page is seeking a VP of Application Support to provide hands-on support for front-office Fixed Income trading applications across Rates and Credit markets in Midtown Manhattan. The role requires strong technical expertise, exceptional communication, and close partnership with traders, sales teams, and technology stakeholders on the trading floor.

This hybrid position offers a base salary of $170,000 to $200,000, extensive interaction with senior desks, and a comprehensive benefits