Application Production Support Fixed Income

Talan Group; New York (NY); Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

401(k) retirement plan with company matching

15 days paid vacation per year

Company health, dental, and vision insurance

Job summary

A leading international bank in New York is seeking an Application Production Support Analyst to provide essential support for trading applications. The ideal candidate will have a Bachelor's degree in Computer Science or Finance and 3+ years experience in production support, particularly in Front Office Trading. Responsibilities include troubleshooting production issues and ensuring seamless system integration. The role offers a salary range between $100,000 - $140,000 and a hybrid work model, along with comprehensive benefits including a 401(k) plan and paid time off.

Qualifications

• 3+ years of relevant experience in production support within Front Office Trading.
• Practical understanding of the criticality of trading applications.
• High motivation to learn and adapt to complex environments.

Responsibilities

• Troubleshoot and resolve production issues affecting trading operations.
• Support seamless integration across systems.
• Monitor application performance throughout the day.
• Ensure application support logs are maintained properly.

Skills

Python

SQL

Knowledge of fixed income products

Troubleshooting

Education

Bachelor degree in Computer science, Engineering, Finance or Quantitative finance

Tools

ION Trading system

Job description

Overview

Application Production Support Fixed Income

Job Description

Location: NYC (Hybrid – 3 days onsite/week)

Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).

Our client, a leading international bank, is seeking an Application Production Support Analyst.

The team is responsible for supporting globally the ION and other platforms. The key focus is to provide BAU production support issues/user inquiries and align processes and procedures with the global support teams: to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses.

The ideal candidate will have relevant experience in a similar role, the majority of which should have been gained within Front Office Trading.

Role and responsibilities

• Troubleshoot and resolve production issues affecting trading operations.
• Work closely with various teams to support seamless integration across systems.
• Monitor application state and input/output data correctness throughout the day, hand-over with follow-the-sun support teams
• Ensure that all application support logs are fit for purpose

Qualifications

• Bachelor degree in Computer science, Engineering, Finance or Quantitative finance
• 3+ years of relevant experience in a similar role: providing support as part of a team, and have practical understanding of the criticality of trading applications.
• Good knowledge of fixed income products, Python (scripting), SQL
• ION Trading system knowledge is a plus
• High motivation to learn a huge and complex environment

Benefits

• The salary range for this role is US$100,000 - US$140,000. We can also work on C2C.
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays + 5 sick days + 2 personal days per year
• Company health, dental, and vision insurance plans + FSA
• Voluntary STD and LTD

All your information will be kept confidential according to EEO guidelines.