Senior Front Desk & Registration Lead

Trinity Health; City of Schenectady (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

St Peter’s Health Partners Medical Associates in Schenectady, NY is seeking a Senior Registration (Front Desk) Associate for a full-time day shift. The role coordinates front-end administrative tasks in a medical practice and delivers courteous service to patients.

Responsibilities include scheduling, registration, check-in/out, charge entry, and end-of-day processes, while maintaining HIPAA compliance and supporting a collaborative office team.

Qualifications

• Strong leadership skills required.
• Associate’s degree preferred; High School Diploma/Equivalent Required.
• Proficient with Microsoft Office and other computer applications.
• Experience delivering successful customer service.
• Ability to lift 25 lbs.

Responsibilities

• Coordinate front-end clerical duties for a medical practice to support revenue cycle metrics.
• Schedule and register patients; handle check-in and check-out.
• Process charge entry and end-of-day procedures.
• Maintain patient confidentiality and HIPAA compliance.
• Collaborate with team and mentor colleagues.

Skills

Leadership

Microsoft Office

Customer service

Prioritize multiple tasks

Medical office experience

Education

Associate's degree preferred

High School Diploma/Equivalent Required

Job description

St Peter’s Health Partners Medical Associates in Schenectady, NY is seeking a Senior Registration (Front Desk) Associate for a full-time day shift. The role coordinates front-end administrative tasks in a medical practice and delivers courteous service to patients.

Responsibilities include scheduling, registration, check-in/out, charge entry, and end-of-day processes, while maintaining HIPAA compliance and supporting a collaborative office team.