Senior Front Desk & Insurance Coordinator

Tulane University Translational Science Institute; New Orleans (LA); On-site; USD 35,000 - 45,000; Full time

Job summary

Tulane University Translational Science Institute in New Orleans is seeking a Senior Patient Representative to lead front desk operations and enhance patient care services. The successful candidate will supervise staff, manage insurance verifications, and ensure high standards in customer service.

Applicants should possess a high school diploma, five years of administrative experience, and strong skills in communication and healthcare management. Join a dedicated team committed to promoting student health.

Qualifications

• Five years of previous administrative, clerical or customer service experience.
• 1 year of medical office experience.
• Five years of previous administrative or clerical experience in a healthcare setting.

Responsibilities

• Supervise front desk operations and patient representatives.
• Coordinate patient care with nurses and providers.
• Check out patients and ensure excellent customer service.

Skills

Knowledge of third-party billing and insurance

Strong written and verbal communications skills

Proficiency with Microsoft Office and database systems

Ability to maintain a professional manner in a patient care environment

Ability to supervise, lead, and motivate others

Competence in carrying out responsibilities independently

Education

High School diploma or equivalent

Partial college education or more

Tools

Microsoft Office

Job description

Tulane University Translational Science Institute in New Orleans is seeking a Senior Patient Representative to lead front desk operations and enhance patient care services. The successful candidate will supervise staff, manage insurance verifications, and ensure high standards in customer service.

Applicants should possess a high school diploma, five years of administrative experience, and strong skills in communication and healthcare management. Join a dedicated team committed to promoting student health.