Senior Front Desk & Guest Services Concierge

AppleOne Employment Services; Armonk (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

AppleOne Employment Services is seeking a polished Senior Receptionist / Hospitality Concierge to be the first point of contact for employees, clients, and visitors. You will help create a welcoming, professional environment by managing front desk operations and delivering exceptional customer service.

Responsibilities include greeting visitors, answering calls on a multi-line switchboard, maintaining an organized reception area, and providing light administrative support.

Qualifications

• High school diploma or equivalent required.
• 1+ year receptionist or multi-line switchboard experience.
• Customer service or hospitality experience preferred.
• Proficiency with Microsoft Word and Excel.
• Excellent communication, organization, and interpersonal skills.
• Professional appearance; able to multitask in a fast-paced environment.
• Team-oriented with a flexible, positive attitude.

Responsibilities

• Greet and assist visitors, clients, and employees.
• Answer and direct calls on a multi-line switchboard.
• Provide site information and visitor assistance.
• Maintain a clean, welcoming reception area.
• Provide administrative support and data entry.
• Collaborate to ensure smooth daily office operations.
• Assist with lifting up to 30 lbs with assistance.

Skills

Customer service

Communication

Organizational skills

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

AppleOne Employment Services is seeking a polished Senior Receptionist / Hospitality Concierge to be the first point of contact for employees, clients, and visitors. You will help create a welcoming, professional environment by managing front desk operations and delivering exceptional customer service.

Responsibilities include greeting visitors, answering calls on a multi-line switchboard, maintaining an organized reception area, and providing light administrative support.