Senior Frigoriste Technician (m/w/d)

PerkinElmer; Canton (OH); On-site; USD 110,000 - 146,000; Full time

Job summary

PerkinElmer is seeking a Senior Frigoriste Technician to maintain, calibrate, diagnose, and repair CTU devices from -80°C freezers to incubators and climatic chambers. You will work with on-site Customer Service Engineers and support simple lab devices in a regulated GxP setting.

The role requires refrigeration repair experience, Swiss refrigeration credentials, and English/German language proficiency. A valid driver's license and Swiss installation-license eligibility are expected.

Qualifications

• Proven work experience as a Refrigeration/Cooling Appliances Repair Service Technician or similar role.
• Valid authorization to work with refrigerants in industrial applications (Swiss VFB-K Art. 1 Abs. 1 Bst. B or equivalent).
• Swiss Federal Certificate of Capacity as Installer-Electrician or eligibility for installation licenses under OIBT/NIV.
• Experience in a GxP environment is preferred.

Responsibilities

• Provide timely, knowledgeable repairs of customers' appliances.
• Maintain high-quality customer service and care.
• Identify improvements to business performance and customer experience.
• Explain benefits of Value-Added Services to customers.
• Author maintenance and calibration protocols per ISO, USP, and related standards.
• Support on-site Customer Service Engineers (CSE) with frontline maintenance and qualification of simple devices.

Skills

Refrigeration repair

English proficiency

German proficiency

Driver's license

GxP knowledge

Education

Swiss Federal Certificate of Capacity as Installer-Electrician

OIBT/NIV installation licenses eligibility

Job description

Senior Frigoriste Technician (m/w/d)

Job ID: REQ-057898

Location: Schachen, Entlebuch District, Canton of Lucerne

Job Type: Regular

We're looking for a skilled Field Service Technician - Controlled Temperature Units (CTU) to maintain, calibrate, diagnose, and repair our customer's Controlled Temperature Unit (CTU) fleet - from -80°C freezers to incubators and climatic chambers. This role also integrates with the on-site Customer Service Engineers (CSE) team, extending support to simpler lab devices.

All activities will be performed in GxP regulated environment and might require access to EHS regulated areas (e.g. ATEX, work at height, potent compound, ...)

More information about PerkinElmer and our business : PerkinElmer | Science with Purpose (opens in new window)

More information about our OneSource services: OneSource Laboratory Solutions | PerkinElmer (opens in new window)

Activity types:

• temperature mapping and support to qualification,
• maintenance and calibration,
• diagnose, test, and repair,
• cleaning and decontamination,
• Customer's material handling,
• GxP record of performed activities in Customer's CCMS/SMMS systems in line with ALCOA+ principles.

Responsibilities

• Provide timely, knowledgeable, and quality repairs of Customers' appliances,
• Maintain high-quality Customer service and care,
• Look for ways to improve business performance and enhance the Customer experience,
• Communicate benefits of the Value-Added Services Process to the Customer,
• Author maintenance & calibration protocols in line with pertinent standards (ISO, USP, ...),
• In addition, will integrate and support the Customer Service Engineers (CSE) team on site, performing frontline assistance, maintenance and qualification of simple devices, such as: thermometers, heat blocks, analytical balances, refrigerated centrifuges, ... (list non-exhaustive).

Requirements

• Proven work experience as a Refrigeration/Cooling Appliances Repair Service Technician or similar role
• Valid authorization to work with refrigerants in industrial applications (Swiss VFB-K Art. 1 Abs. 1 Bst. B or equivalent).
• Swiss Federal Certificate of Capacity as an Installer-Electrician or Eligibility for or possession of specific limited installation licenses under Articles 13, 14, or 15 of the Low-Voltage Electrical Installations Ordinance (OIBT/NIV).
• Previous experience in a GxP environment will be considered as preferential.
• Business proficiency in English and German. Any other language would be appreciated.
• Must possess and maintain a valid driver's license.

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