Senior Fresh Operations & Retail Liaison

Associated Wholesale Grocers

Saint Cloud (MN)

On-site

USD 45,000 - 65,000

Full time

16 hours ago

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Job summary

Associated Wholesale Grocers in Minnesota seeks a dedicated professional to provide excellent customer service to retailers via phone and email. You will assist with Fresh Department quality issues, collaborate with procurement teams and warehouses, and help standardize in-house processes to determine staffing needs.

You will build retailer relationships and support daily reporting while occasionally traveling to member stores.

Qualifications

Retail grocery experience is preferred and advantageous.
Excellent verbal and written communication required.
Proficient in MS Office and data entry with accuracy.

Responsibilities

Provide excellent customer service by supporting retailers via phone, e-mail, internal documents.
Assist in resolve Fresh Department quality issues by working with the division procurement teams and warehouse.
Complete understanding of the in-house process of our fresh assistants and help in creating a process of determining positions of need.
Develop relationships with retailers to ensure they receive attention and answers to questions.
Work with Directors on daily, weekly and period reporting and travel to member stores as needed.
Support division sales by handling outdated, damaged, and discontinued products per company procedures.