Senior Freight Dispatcher

Abstrakt Marketing Group

Berkeley (MO)

On-site

USD 75,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Competitive base salary 75K–90K DOE

Performance-based incentives 15K–40K

Benefits: health, dental, vision, 401k

Job summary

CJC Transport in Berkeley, MO is seeking a Senior Dispatcher to manage freight from pickup to delivery, maximizing profitability and delivering exceptional customer service.

The role handles complex shipments, builds carrier relationships, and makes sound decisions with minimal supervision to protect customer relationships and margins.

Qualifications

5-10 years freight brokerage or dispatch experience.
Experience managing both FTL and LTL freight.
Advanced knowledge of McLeod Software.
Strong proficiency with DAT and Truckstop.

Responsibilities

Manage FTL and LTL shipments from pickup through delivery.
Source and negotiate carrier capacity while protecting profit margins.
Daily utilization of McLeod, DAT, Truckstop, and other transportation platforms
Build and maintain strong carrier relationships.
Monitor shipments and resolve service issues quickly.
Communicate with customers, carriers, and internal teams.
Ensure carrier compliance with company and customer requirements.
Maintain accurate and complete shipment documentation in the TMS.
Identify opportunities to improve efficiency and profitability.
Represent CJC Transport with professionalism and exceptional customer service.

Skills

Freight brokerage/dispatch experience

FTL and LTL experience

McLeod Software

DAT/Truckstop knowledge

Negotiation and carrier relations

Communication and customer service

Organizational and multitasking

MS Outlook and Excel

Tools

McLeod Software

DAT

Truckstop

Job description

Description

Job Description

Job Title:

Senior Feight Dispatcher

Location:

Berkeley, MO

Department:

Transport

Salary:

$75,000 - $90,000 (based on experience)

Position Summary:

The senior Dispatcher is responsible for managing freight from pickup delivery while maximizing profitability and delivering outstanding customer service. This role handles complex shipments, develops strong carrier relationships, resolves service issues independently. Working with minimal supervision, the Senior Dispatcher makes sound decisions that protect customer relationships, carrier partnerships, and company margins.

Key Responsibilities

Manage FTL and LTL shipments from pickup through delivery.
Source and negotiate carrier capacity while protecting profit margins.
Daily utilization of McLeod, DAT, Truckstop, and other transportation platforms
Build and maintain strong carrier relationships.
Monitor shipments and resolve service issues quickly.
Communicate with customers, carriers, and internal teams.
Ensure carrier compliance with company and customer requirements.
Maintain accurate and complete shipment documentation in the TMS.
Identify opportunities to improve efficiency and profitability.
Represent CJC Transport with professionalism and exceptional customer service.

Required Skills & Qualifications:

5-10 years freight brokerage or dispatch experience.
Experience managing both FTL and LTL freight.
Advanced knowledge of McLeod Software.
Strong proficiency with DAT and Truckstop.
Proven negotiation and carrier relationship skills
Excellent communication and customer service abilities.
Strong organizational, time management, and multitasking skills.
High attention to detail and problem-solving ability.
Proficient with Microsoft Outlook and Excel.

Preferred Qualifications:

Experience in high-volume brokerage environment.
Knowledge of FMCSA regulations and carrier compliance.
Understanding of Brokerage profitability and gross margin management.

Core Performance Expectations:

The Senior Dispatcher is a trusted operational leader who consistently delivers exceptional service, protects profitability, and helps drive the success of CJC Transport. Success in this role is measured by: