Senior Freelance Customer Service & Value-Sales Specialist

Energy Innovation Corp; Corpus Christi (TX); On-site; USD 74,000 - 109,000; Full time

Job summary

Anthem in Corpus Christi, TX is seeking a Customer Service Representative who blends strategic thinking with proactive outreach and clear verbal communication to drive results. The role offers a freelance-friendly setup and focuses on closing senior calls with value selling and data-driven campaigns.

You will translate customer insights into sharper campaign briefs, guide onboarding for new sales marketing clients, and collaborate across teams to support next-quarter ads.

Qualifications

• 5 years of experience in sales marketing roles
• TX-specific regulations knowledge relevant to sales marketing work
• Strong organizational skills to juggle multiple workstreams
• Ability to translate customer insights into sharper campaign briefs

Responsibilities

• Read the room on every senior call and adjust the close
• Hand marketing the field intel that sharpens next quarter's ads
• Translate customer insights into sharper campaign briefs
• Walk new sales marketing clients through onboarding so they stick around
• Coach the CS Rep team from discounting to value selling
• Frame the ROI clarity for a Corpus Christi, TX CFO to defend internally
• Run the senior account like it's the only one that matters

Skills

Verbal communication

Organizational skills

Multi-tasking

TX regulations knowledge

Job description

Anthem in Corpus Christi, TX is seeking a Customer Service Representative who blends strategic thinking with proactive outreach and clear verbal communication to drive results. The role offers a freelance-friendly setup and focuses on closing senior calls with value selling and data-driven campaigns.

You will translate customer insights into sharper campaign briefs, guide onboarding for new sales marketing clients, and collaborate across teams to support next-quarter ads.