Senior Fraud Risk Operations Lead

Jobber; United States; Remote; USD 110,000 - 140,000; Full time

Job summary

Jobber is seeking a Senior Fraud Risk Operations Analyst to join our Risk Operations team. You will monitor risk alerts, investigate suspicious activity, and implement risk controls to minimize losses while preserving a frictionless customer experience.

You will also directly engage with merchants to address risk concerns and educate on fraud prevention. Ideal candidates bring hands-on fraud operations experience, strong analytical abilities, and a growth mindset to help secure our fintech

Qualifications

• Experience in fraud operations or risk management.
• Strong analytical and investigative skills.
• Ability to communicate with merchants and explain risk concepts clearly.

Responsibilities

• Monitor and review risk alerts flagged by fraud models.
• Investigate suspicious activity using internal and external data sources.
• Apply risk controls to minimize losses while preserving legitimate customers’ experience.
• Engage with merchants to address risk concerns and educate on fraud prevention.

Job description

Jobber is seeking a Senior Fraud Risk Operations Analyst to join our Risk Operations team. You will monitor risk alerts, investigate suspicious activity, and implement risk controls to minimize losses while preserving a frictionless customer experience.

You will also directly engage with merchants to address risk concerns and educate on fraud prevention. Ideal candidates bring hands-on fraud operations experience, strong analytical abilities, and a growth mindset to help secure our fintech