Senior Fraud Investigator – Risk & Case Analytics

Truist Financial Corporation; Oak Ridge (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability

401k

Vacation days

Sick days

Paid holidays

Job summary

Truist Financial Corporation is seeking a Fraud Analyst to review and decide on fraud-related cases and alerts across multiple intake channels. The role involves researching account activity, assessing risk, and making decisions per corporate policies and procedures.

The ideal candidate has 2–5 years in banking or related fields, strong investigative and analytical skills, and proficiency with MS Office. A flexible schedule may be required.

Qualifications

• Associates Degree or equivalent education and related training
• Three to five years of banking, financial industry or related experience; preferably in a branch, audit, compliance, legal, risk or lending related capacity
• Ability to learn and perform complex processes to meet procedures, policies and regulations
• Strong investigative, analytical, and critical thinking skills
• Strong work prioritization and time management skills
• Strong interpersonal, communication and client service skills
• Proficiency in basic computer applications such as Microsoft Office
• Ability to work in a high-stress, fast-paced, rapidly changing environment
• Ability and willingness to work flexible hours as required by the function

Responsibilities

• Analyze and decision multiple Fraud related cases or alert types.
• Utilize banking systems to investigate and research all transactional information to ensure that Fraud requirements are met.
• Conduct client research.
• Use critical thinking skills to make well supported decisions relative to the alert type.
• Utilize internal and external applications to assist in the investigation and research of all applicable alerts
• Efficiently and effectively resolve cases or alerts with awareness of all timelines as directed by relative to Fraud function.
• Support effective communication with internal and external partners or clients.
• Participate in Fraud related training that may include webinars, periodicals and self -study in order to stay abreast of any related changing laws and regulations

Job description

Truist Financial Corporation is seeking a Fraud Analyst to review and decide on fraud-related cases and alerts across multiple intake channels. The role involves researching account activity, assessing risk, and making decisions per corporate policies and procedures.

The ideal candidate has 2–5 years in banking or related fields, strong investigative and analytical skills, and proficiency with MS Office. A flexible schedule may be required.