Senior Fraud Investigator & Client Liaison

Vervent; Sioux Falls (SD); Híbrido; USD 65 000 - 87 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, FSA & HSA

Dental & Vision

401k match

Wellness activities

Pet insurance

Hybrid options

Resumo da oferta

The Senior Fraud Investigator at Vervent serves as the investigations subject matter expert and primary liaison for B2B card program clients. This role leads complex fraud investigations, delivers risk-based recommendations, identifies fraud trends, and develops scalable investigation standards, reporting, and quality controls to support fraud prevention and loss mitigation.

Responsibilities include leading investigations, determining typologies and exposure, producing audit-ready files, and

Qualificações

• Experience developing and maintaining investigation standards and procedures.
• Ability to lead secondary review of investigative summaries.
• Experience presenting case summaries to external clients.

Responsabilidades

• Lead complex investigations of confirmed, suspected, and attempted fraud.
• Determine fraud typologies, exposure, client impact, and containment or recovery actions.
• Produce audit-ready case files and investigative documentation.
• Serve as the primary investigations liaison between Vervent and B2B clients.
• Lead fraud trend analysis and provide recommendations to reduce losses.
• Develop and maintain fraud investigation procedures and training materials.

Conhecimentos

Investigation standards

Secondary review

Client presentations

Descrição da oferta de emprego

The Senior Fraud Investigator at Vervent serves as the investigations subject matter expert and primary liaison for B2B card program clients. This role leads complex fraud investigations, delivers risk-based recommendations, identifies fraud trends, and develops scalable investigation standards, reporting, and quality controls to support fraud prevention and loss mitigation.

Responsibilities include leading investigations, determining typologies and exposure, producing audit-ready files, and