Senior Fraud Investigator | Client Liaison & Standards

Vervent Inc; Sioux Falls (SD); Hybrid; USD 65.000 - 87.000; Vollzeit

Benefits dieser Stelle

Medical benefits

401k match

Wellness programs

Pet Insurance

Hybrid work options

Zusammenfassung

Vervent Inc. seeks a Senior Fraud Investigator to serve as the investigations SME for complex fraud cases and as the primary liaison with B2B card program clients. You will lead investigations, establish standards, and drive trend analysis to reduce losses.

The role requires collaboration with Fraud Strategy, Compliance, Legal, and Information Security teams, and will influence risk controls and training materials across the organization.

Qualifikationen

• Lead complex investigations of confirmed, suspected, and attempted fraud.
• Determine fraud typologies, exposure, client impact, and recommended containment or recovery actions.
• Produce audit-ready case files and investigative documentation.
• Serve as the primary investigations liaison between Vervent and B2B card program clients.
• Lead fraud trend analysis and provide recommendations for improving controls and reducing losses.
• Partner cross-functionally with Fraud Strategy, Compliance, Legal, Information Security, Product, and Technology teams.
• Act as the investigations SME for fraud methodologies, card operations, and client requirements.
• Develop and maintain fraud investigation procedures, documentation standards, quality controls, and training materials.

Aufgaben

• Lead complex investigations of confirmed, suspected, and attempted fraud.
• Determine fraud typologies, exposure, client impact, and recommended containment or recovery actions.
• Produce audit-ready case files and investigative documentation.
• Serve as the primary investigations liaison between Vervent and B2B card program clients.
• Lead fraud trend analysis and provide recommendations for improving controls and reducing losses.
• Partner cross-functionally with Fraud Strategy, Compliance, Legal, Information Security, Product, and Technology teams.
• Act as the investigations SME for fraud methodologies, card operations, and client requirements.
• Develop and maintain fraud investigation procedures, documentation standards, quality controls, and training materials.

Kenntnisse

Investigation standards

Client liaison

Lead reviews

Jobbeschreibung

Vervent Inc. seeks a Senior Fraud Investigator to serve as the investigations SME for complex fraud cases and as the primary liaison with B2B card program clients. You will lead investigations, establish standards, and drive trend analysis to reduce losses.

The role requires collaboration with Fraud Strategy, Compliance, Legal, and Information Security teams, and will influence risk controls and training materials across the organization.