Card Fraud Investigator — End-to-End, SAR & Analytics

Vervent; Sioux Falls (SD); Hybrid; USD 53,000 - 71,000; Full time

Benefits offered by this job

Medical benefits

401k match

Wellness programs

Pet insurance

Hybrid office

Job summary

Vervent is seeking an experienced Fraud Investigator to lead end-to-end investigations of complex card-fraud cases within our B2B credit card programs. You will analyze transaction data, determine risk exposure, and communicate findings to internal stakeholders and clients.

The role requires strong Excel skills, SAR knowledge, and the ability to manage multiple investigations with confidentiality. Hybrid work options and comprehensive perks are offered.

Qualifications

• 3+ years in fraud investigations, operations, or risk.
• Experience in banking/fintech or card servicing.
• End-to-end fraud investigations and documented findings.
• Strong knowledge of fraud trends and loss prevention.

Responsibilities

• Investigate fraud impacting commercial card programs.
• Review alerts, referrals, transaction activity, and docs.
• Determine fraud typologies and financial exposure.
• Maintain audit-ready case files.
• Escalate high-risk cases and trends.
• Communicate findings to stakeholders.
• Improve investigation procedures and controls.
• Support audits and corrective actions.
• Provide summaries to clients.

Skills

Fraud investigations

SAR knowledge

Communication skills

Excel skills

Multitasking

Analytical mindset

Education

Bachelor's degree preferred

Tools

Feedzai

CoreCard

Fiserv

DefenseEdge

First Track

Job description

Vervent is seeking an experienced Fraud Investigator to lead end-to-end investigations of complex card-fraud cases within our B2B credit card programs. You will analyze transaction data, determine risk exposure, and communicate findings to internal stakeholders and clients.

The role requires strong Excel skills, SAR knowledge, and the ability to manage multiple investigations with confidentiality. Hybrid work options and comprehensive perks are offered.