Senior Fraud & Claims Operations Executive

U.S. Bank; Saint Paul (MN); On-site; USD 143,905 - 169,300; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer‑funded retirement plan

Paid vacation

Up to 11 paid holiday opportunities

Adoption assistance

Job summary

A leading financial institution is seeking an Operations Executive to oversee unauthorized account and check claims. This role involves managing the performance of key operations, ensuring compliance with regulations, and enhancing customer experience through process improvements. Candidates should possess management experience, a strong background in banking, and relevant educational qualifications. The position requires working on-site at a U.S. Bank location three or more days per week, with a competitive salary range and comprehensive benefits.

Qualifications

• 10 or more years of banking or relevant experience.
• Knowledge of Fair Credit Reporting Act (Reg‑V) and Truth and Lending Act (Reg‑Z).
• Knowledge of Electronic Funds Transfer Regulation (Reg‑E).

Responsibilities

• Oversee operational performance and compliance in assigned area.
• Investigate unauthorized account setups and check fraud.
• Manage personnel matters and ensure technological resource adequacy.

Skills

Management/supervisory experience

Process Improvement methodologies

Analytical skills

Communication skills

Customer experience standards

Education

Bachelor’s degree in finance, Accounting or relevant field

MBA

Job description

A leading financial institution is seeking an Operations Executive to oversee unauthorized account and check claims. This role involves managing the performance of key operations, ensuring compliance with regulations, and enhancing customer experience through process improvements. Candidates should possess management experience, a strong background in banking, and relevant educational qualifications. The position requires working on-site at a U.S. Bank location three or more days per week, with a competitive salary range and comprehensive benefits.