Senior Fraud Analytics & Strategy Analyst, Global Payments

Bank of America; Charlotte (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Bank of America in Charlotte, NC is seeking a Data Analyst - Fraud to perform complex analysis and modeling to minimize loss exposure and protect customers. You'll use Excel, SAS, SQL, Tableau and other data tools to support strategies, evaluate fraud risk, and propose policy changes within segmentation structures.

Strong data analytics and pattern recognition are key. Collaborate with cross-functional teams to turn insights into actionable improvements and monitor data quality and governance

Qualifications

• Bachelor's degree in Computer Science, Data Management, Statistics or related fields or equivalent experience
• 1+ years experience in SQL/SAS
• Intermediate knowledge in SQL and using tools like TOAD, SQL Server
• Awareness of AI / Machine learning concepts and ability to implement such strategies
• Experience in data analytics and interpretation of large volumes of data
• Scripting experience with any language like Python, Java, VB, SAS

Responsibilities

• Create / update business rules to minimize the false-positive fraud alerts to improve efficiency and effectiveness of the CoE’s alert review process.
• Manage the multiple on-going initiatives by attending calls from various projects, understand the commercial Fraud needs from the projects, Provide requirements to the projects and track the status of these projects.
• Analyze alerts on a daily basis to chalk out strategies using different pattern matching and trending techniques
• Ability to query & analyze the data required for ad hoc requirements on the fly and generate reports for the team to use.
• Work with technology teams for requirements / testing and implementing changes to improve / automate processes.
• Ensures data is accurate, complete, and fit for performing data analyses through various testing procedures and data controls which help to identify business insights fit for purpose for a particular product set
• Develops and executes on Enterprise Data Management policies and standards, works across teams to ensure adherence, serves as a key point of contact for all topics related to data compliance, and manages operational elements of the (Enterprise Data Strategy Governance and Operations (EDSGO) relationship
• Manages data related incidents and identifies, communicates, and resolves or escalates issues as needed. Data inquiries include questions related to data issues, availability of data, and potential sourcing alternatives to inform
• Develops, manages, and executes on controls, ensuring tracking, monitoring, and resolution of any control breaches with data platform
• Partners with Business and Technology functions to drive the development of business and functional requirements documents and ensures strategic upstream resolution for data related incidents
• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
• Leads coordination of the production of product performance reports and updates for senior management

Job description

Bank of America in Charlotte, NC is seeking a Data Analyst - Fraud to perform complex analysis and modeling to minimize loss exposure and protect customers. You'll use Excel, SAS, SQL, Tableau and other data tools to support strategies, evaluate fraud risk, and propose policy changes within segmentation structures.

Strong data analytics and pattern recognition are key. Collaborate with cross-functional teams to turn insights into actionable improvements and monitor data quality and governance