Senior Fraud Analyst - Remote, AI-Driven Security

Current Mobile; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote-first

Equity plan

Performance bonuses

Wellness days

Open PTO

Job summary

Mode.Inc in the United States is seeking a Senior Fraud Analyst to join our AI-native Customer Success team and protect the Mode Mobile ecosystem from fraud and abuse. You will review fraud data, investigate accounts, analyze MMP data, and build safeguards that stop fraud while preserving legitimate users’ experience.

You will partner with Product, Engineering, Growth, and our partners to set review standards, mentor teammates, and report fraud losses and trends.

Qualifications

• 4+ years of experience in fraud analysis, trust and safety, risk, or a related analytical role.
• Proven ability to identify fraud patterns and measure outcomes.
• Strong analytical mindset with SQL and spreadsheet proficiency.
• Experience with analytics tools like Mixpanel and Google Analytics; Python a plus.
• Understanding of fraud in rewarded/incentivized apps and networks.

Responsibilities

• Review fraud data daily to monitor behavior, earnings, and payouts.
• Investigate accounts to determine fraud, documenting reasoning for defensibility.
• Review redemptions for warning signs and stop fraudulent payouts.
• Analyze MMP data to identify invalid traffic, bots, and fraud sources.
• Collaborate with Growth/partners to dispute invalid conversions and remove bad sources.
• Identify fraud trends and forecast risk/cost, sharing actionable insights.
• Build rules, risk scores, and verification steps; test and measure impact.
• Work with Product/Engineering to translate findings into safeguards.
• Create dashboards and reports quantifying financial impact of fraud.
• Stay updated on fraud research and industry trends; share learnings.
• Coordinate with Customer Support on escalations and appeals.
• Set review standards and mentor analysts; maintain fraud playbooks.
• Evaluate fraud vendors/tools and recommend improvements.
• Use AI tools daily; ensure accuracy of AI-assisted work.

Skills

SQL proficiency

Data analysis

Fluent English

Analytical mindset

Communication skills

G Suite knowledge

Python (plus)

Adaptability to AI tools

Tools

Mixpanel

Google Analytics

Zendesk

Verisoul

TUNE

Protect360

Singular

AppsFlyer

Adjust

Job description

Mode.Inc in the United States is seeking a Senior Fraud Analyst to join our AI-native Customer Success team and protect the Mode Mobile ecosystem from fraud and abuse. You will review fraud data, investigate accounts, analyze MMP data, and build safeguards that stop fraud while preserving legitimate users’ experience.

You will partner with Product, Engineering, Growth, and our partners to set review standards, mentor teammates, and report fraud losses and trends.