Senior Framing Specialist & Customer Experience Lead

Michaels Stores; Scottsdale (AZ); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) match

Medical insurance

Dental insurance

Vision coverage

Telemedicine

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Job summary

The Michaels Companies, Inc. in Scottsdale, AZ is seeking a Framing Associate to build customer relationships and deliver custom framing solutions. You will help customers shop, complete framing orders, and maintain a well merchandised store with efficient checkout.

Role requires basic computer and measuring skills, and the ability to operate framing equipment and a glass cutter. Prior retail experience is a plus, with opportunities to train and support the framing team.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

Responsibilities

• Maintain the ready-made frame department and other assigned areas including SISO and Directed Replenishment.
• Complete framing orders with a high degree of quality and on time.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
• Act in lead capacity in the absence of the Framing Manager.
• Be a resource to assist and train other Team Members.
• Support and assist Framing Manager in driving KPI’s achievement.

Skills

Basic computer skills

Basic measuring skills

Customer service

Retail experience

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies, Inc. in Scottsdale, AZ is seeking a Framing Associate to build customer relationships and deliver custom framing solutions. You will help customers shop, complete framing orders, and maintain a well merchandised store with efficient checkout.

Role requires basic computer and measuring skills, and the ability to operate framing equipment and a glass cutter. Prior retail experience is a plus, with opportunities to train and support the framing team.