Senior Framer: Custom Frames & Customer Experience Leader

The Michael's Companies; Scottsdale, Northern (AZ, KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

The Michaels Companies in Scottsdale, AZ is seeking a Senior Framer to build customer relationships and deliver custom framing solutions in a busy retail setting. You will help customers shop, assist with framing orders, and maintain a clean, well-merchandised store environment.

Responsibilities include achieving KPI targets, operating framing equipment, training teammates, and supporting both in-store and omni-channel processes while working a flexible schedule that includes nights and weekends.

Qualifications

• Basic computer skills and basic measuring skills required.
• Experience in retail and selling products is preferred.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Build customer relationships and help customers find framing solutions.
• Deliver sales and production results in a timely, high-quality manner.
• Assist Framing Manager and train team members as needed.
• Maintain organized, clean, and stocked framing area and store environment.
• Assist with omni-channel processes and rewards enrollments.

Skills

Basic computer skills

Basic measuring skills

Retail experience

Experience selling products

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies in Scottsdale, AZ is seeking a Senior Framer to build customer relationships and deliver custom framing solutions in a busy retail setting. You will help customers shop, assist with framing orders, and maintain a clean, well-merchandised store environment.

Responsibilities include achieving KPI targets, operating framing equipment, training teammates, and supporting both in-store and omni-channel processes while working a flexible schedule that includes nights and weekends.