Senior Framer: Custom Framing & Customer Experience Lead

The Michael's Companies; San Rafael (CA); On-site; USD 24,000 - 28,000; Full time

Job summary

The Michaels Companies is seeking a Senior Framer at our Bay San Rafael location. You will build custom framing solutions, assist customers, and maintain a safe, clean store environment while delivering friendly service and accurate checkouts.

You will operate framing equipment and glass cutter, assist with product replenishment, and support KPI achievement. This full‑time, on‑site role involves weekend hours and a strong focus on customer care and quality framing.

Qualifications

• Basic computer skills and basic measuring skills required.
• Ability to operate framing equipment and glass cutter.
• Retail experience is preferred.

Responsibilities

• Build customer relationships while creating custom framing solutions.
• Deliver sales and production results in a timely manner.
• Maintain a safe, clean and clutter-free store environment.
• Assist with stock, checkout, and omni-channel processes.

Skills

Basic computer skills

Basic measuring skills

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies is seeking a Senior Framer at our Bay San Rafael location. You will build custom framing solutions, assist customers, and maintain a safe, clean store environment while delivering friendly service and accurate checkouts.

You will operate framing equipment and glass cutter, assist with product replenishment, and support KPI achievement. This full‑time, on‑site role involves weekend hours and a strong focus on customer care and quality framing.