Senior Food Plant Ops Leader — 3-Shift, High Impact

The Cheesecake Factory Incorporated; Northern (KY); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Annual bonus

Vacation & sick time

Medical, Dental & Vision insurance

401K with company match

Employee dining discount

Discounted cheesecake purchases

Dining stipend

Job summary

The Cheesecake Factory Bakery is seeking a Senior Operations Manager to oversee production at a 110,000 sq ft facility with three shifts and 150 staff. You will drive planning, quality, and cost-effective manufacturing to meet specs and timelines.

You will lead continuous improvement initiatives, coach managers, and coordinate with QA, Shipping and Maintenance to ensure top-quality products. Strong HACCP/SQF knowledge and a Bachelor’s degree are required.

Qualifications

• Minimum 10 years of career progression within food manufacturing.
• Minimum 7 years of management level experience within food manufacturing.
• Strong project management skills.
• Strong written and verbal communication skills.
• Ability to synthesize information from multiple sources to create performance-based training solutions.
• Proficient with Microsoft Office Suite (Windows, PowerPoint, Word, Excel, Outlook).
• Knowledge of HACCP, SQF, FDA, and other food safety guidelines.
• Bachelor's degree or equivalent experience required.

Responsibilities

• Oversee daily planning, organization, quality, and production processes, ensuring material, equipment, and labor resources are available.
• Ensure products are manufactured correctly, cost-effectively, and on time, meeting specifications and quality requirements.
• Drive sustainable and continuous improvement of KPI performance while building a world class team.
• Ensure results are being driven through a 4-step process that includes huddles, SIC meetings, Red Zone and action related daily meetings that will be driven by the Senior Operations Manager.
• Coach and provide feedback to managers, supervisors, and team members on production practices.
• Design and implement plans for efficient use of materials and labor to meet manufacturing targets.
• Oversee hiring, orientation, and training of technical production employees to maintain a competent and motivated workforce.
• Champion Safety Culture; ensure compliance with health and safety standards.
• Address and provide corrective actions in alignment with Human Resources.
• Coordinate with department heads (QA, Shipping) to ensure top-quality finished products.
• Regulate work shifts to ensure proper workload distribution.
• Coordinate with Maintenance Manager for scheduled preventative maintenance of production equipment.
• Identify and address mechanical and procedural limitations affecting efficiency.

Skills

Project management

Communication

Analytical thinking

Leadership

Training design

Bilingual (Spanish/English)

Education

Bachelor's degree

Tools

Microsoft Office

HACCP

SQF

FDA regulations

Job description

The Cheesecake Factory Bakery is seeking a Senior Operations Manager to oversee production at a 110,000 sq ft facility with three shifts and 150 staff. You will drive planning, quality, and cost-effective manufacturing to meet specs and timelines.

You will lead continuous improvement initiatives, coach managers, and coordinate with QA, Shipping and Maintenance to ensure top-quality products. Strong HACCP/SQF knowledge and a Bachelor’s degree are required.