Senior Food and Beverage Manager

The Plaza, A Fairmont Managed Hotel; New York (NY); On-site; USD 95,000 - 100,000; Full time

Job summary

A prestigious hotel in New York is seeking a Senior Food and Beverage Manager to lead the team and ensure exceptional service standards. This role requires a minimum of 2 years of leadership experience in a food and beverage setting, navigating union environments, and providing outstanding customer service in a fast-paced atmosphere. Competitive salary offered along with a bonus structure.

Qualifications

• 2+ years of previous Food and Beverage leadership experience required.
• Experience managing in a union environment required.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Lead the F&B team and ensure service standards are followed.
• Handle guest concerns effectively.
• Assist in recruiting and training all colleagues.

Skills

Food and Beverage leadership experience

Managing in a union environment

Computer literacy in Microsoft Windows

Excellent communication skills

Strong problem-solving abilities

Tools

Point of sale system

Job description

Job Title

Senior Food and Beverage Manager – The Plaza, A Fairmont Managed Hotel

Location: New York, NY, USA

Employment type: Full-time

Company: The Plaza, A Fairmont Managed Hotel (part of Accor). Located in midtown Manhattan, The Plaza offers the Five Diamond standard of excellence and an authentically local experience for guests.

Compensation: $95,000 - $100,000 per annum, depending on experience, plus bonus

Summary of Responsibilities

Reporting to the Assistant Director of Food and Beverage, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service
• Lead the F&B team in all aspects of the department and ensure service standards are followed
• Handle guest concerns and react quickly and professionally
• Assist in recruiting and training all colleagues
• Balance operational, administrative and colleague needs
• Attend regularly scheduled departmental meetings
• Maximize revenues by communicating regularly with the Food and Beverage teams to implement agreed upon strategies, practices and promotions
• Have full knowledge of all Outlet menus
• Assist in managing the departmental budget
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

• Must be legally authorized to work in the United States
• 2+ years of previous Food and Beverage leadership experience required
• Experience managing in a union environment required
• Previous point of sale system experience required
• Computer literate in Microsoft Windows applications required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Seniority level

• Mid-Senior level

Job function

• Customer Service

Industries

• Hospitality and Food and Beverage Services