Senior FOIA & Research Operations Analyst

Freedom Technology Solutions Group, LLC; Herndon (VA); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Flexible work environment

Team oriented culture

Cutting-edge technologies

401k matching

Medical coverage

Paid time off

Tuition reimbursement

Company events

Job summary

Freedom Technology Solutions Group, LLC in Herndon, VA, is seeking a Senior Research Operations Specialist to conduct exhaustive searches within client repositories and archived records for FOIA and related inquiries.

You will join a search team to produce retrievable copies for Information Review and Release Analysts; you will analyze results against customer guidelines and determine document applicability.

Qualifications

• Six or more years of experience searching/querying databases with the ability to quickly adjust to new systems.
• A Bachelor's degree in any liberal arts, scientific or technical discipline will be considered equivalent to three (3) years of relevant experience.
• A Master's degree is equivalent to an additional year of experience.
• A driven self-starter who collaborates with client QA/QC staff and has the capability to recommend and to adapt to new processes.
• Participates in the training of newly assigned search team members.
• Must be a team player willing to collaborate and develop robust relationships with clients, colleagues and technical teams.
• Skilled in time management with the ability to prioritize competing tasks and multitask in order to meet tight deadlines.
• Goal oriented individual who is able to apply critical thinking and provide out of the box solutions.
• Experience with data calls and quick reaction tasks.
• Ability to communicate effectively with peers and various management levels delivering a proactive experience and approach to high quality services for all stake holders.
• Active Security Clearance

Responsibilities

• Review, organize, and analyze documents for production in response to requests for information from government agencies, commercial entities and private citizens.
• Ensures the searches cover the entire scope of the request.
• Reduces or eliminates duplicate records/documents.
• Documenting details of queries/searches performed and record the results.
• Submits requests to the scanning team to scan any documents needed for research.
• Assists with the training of newly hired search team members.
• Collaborates with supervisory client POCs to recommend and implement changes that improves processes, workflows and standard operating procedures.
• Works an eight-hour shift between 6:00AM -6:00PM, Monday-Friday.
• Infrequently provides surge support outside of normal office hours for short-fused emergent requests

Skills

Database search

FOIA response

Querying large repos

Time management

Team collaboration

Security awareness

Clearance aware

Education

Bachelor's degree

Master's degree

Tools

SQL

E-discovery software

Document scanning tools

Job description

Freedom Technology Solutions Group, LLC in Herndon, VA, is seeking a Senior Research Operations Specialist to conduct exhaustive searches within client repositories and archived records for FOIA and related inquiries.

You will join a search team to produce retrievable copies for Information Review and Release Analysts; you will analyze results against customer guidelines and determine document applicability.