Senior Financial Coordinator

Rutgers University; Newark (NJ); Hybrid; USD 62,000 - 87,000; Full time

Benefits offered by this job

Medical coverage

Paid time off and holidays

Retirement benefits

Educational benefits

Job summary

Rutgers University Newark is seeking a Senior Financial Coordinator for the Infectious Diseases Practice at RBHS. The role centers on guiding patients through insurance status, eligibility, and financial resources to remove barriers to healthcare services.

You will coordinate with patients, providers, pharmacies, and insurers, ensuring accurate documentation in the EMR and supporting programs like PAPs and charity care.

Qualifications

• Bachelor’s degree in Healthcare, Business, Finance, or Accounting with relevant experience in insurance/payment negotiations.
• Experience handling Medicaid/Medicare reimbursements and commercial payer processes.
• Proficiency in Excel, Word, PowerPoint, and Access is essential.

Responsibilities

• Assess patients’ insurance coverage and financial needs to remove barriers to care.
• Assist uninsured/underinsured patients in obtaining coverage and benefits.
• Provide education on benefits, eligibility, and financial obligations.
• Verify eligibility and benefits, obtain prior authorizations, and facilitate approvals.
• Handle applications for financial assistance and patient programs.
• Maintain accurate documentation in the EMR and related systems.

Skills

Insurance counseling

Financial counseling

Medicaid/Medicare knowledge

Excel

Education

Bachelor's Degree in Healthcare/Finance/Business

Tools

Microsoft Excel

PowerPoint

Access

Job description

Job Category Staff & Executive - Finance/Accounting/Purchasing

Department NJMS - Medicine Infect Disease

Overview

New Jersey’s academic health center, Rutgers Biomedical and Health Sciences ( RBHS ) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.

Posting Summary

Rutgers, The State University of New Jersey is seeking a Senior Financial Coordinator for the Infectious Diseases Practice of the New Jersey Medical School within Rutgers Biomedical and Health Sciences ( RBHS ). The primary purpose of the Senior Financial Coordinator is to assess patient insurance status, eligibility, and financial needs to remove barriers to healthcare services. This position guides patients through obtaining and maintaining health insurance, enrolling eligible individuals in public benefits, manufacturer copay cards, pharmaceutical assistance programs (PAPs), charity care, and specialized sponsorship resources. Responsibilities include obtaining prior authorizations, verifying coverage for specialty medications, and managing patient demographic and coverage details in the electronic medical record ( EMR ). Serves as a liaison among patients, providers, pharmacies, insurance carriers, and community partners. The position provides culturally responsive, trauma-informed counseling to diverse populations, communities, and individuals.

Among the key duties of this position are the following:

• Conducts assessments of patients’ insurance coverage, eligibility status, and financial needs to identify barriers to accessing healthcare services, medications, and preventive care.
• Assists uninsured and underinsured patients in obtaining and maintaining health insurance coverage.
• Provides education and counseling to patients regarding health insurance benefits, coverage options, eligibility requirements, financial obligations, copayments, deductibles, and available financial assistance programs.
• Verifies insurance eligibility and benefits, obtains prior authorizations, and facilitates approval for medications, laboratory services, diagnostic testing, specialty referrals, and other healthcare services as required.
• Completes and submits applications, renewals, recertifications, and supporting documentation for financial assistance, patient assistance programs, and other healthcare coverage programs.
• Serves as a liaison between patients, healthcare providers, pharmacies, insurance carriers, pharmaceutical manufacturers, community organizations, and government agencies to facilitate timely access to care and treatment services.
• Maintains accurate and timely documentation of patient encounters, insurance information, benefits counseling activities, referrals, and financial assistance services in the Epic electronic medical record and other required databases.

FLSA

FLSA Exempt

Grade

Grade 22S

Salary Details 61512

Minimum Salary 61512.000

Mid Range Salary 73603.000

Maximum Salary 87239.000

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate’s qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status

Position Status Full Time

Working Hours

Standard Hours

Standard Hours 37.50

Daily Work Shift

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position requires a fully on-site work arrangement and may be eligible for a compressed workweek or a flex workday schedule. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Union Description

Union Description HPAE 5094

Payroll Designation

Payroll Designation PeopleSoft

Terms of Appointment

Staff - 12 month

Position Pension Eligibility

ABP

Qualifications

Minimum Education and Experience

• Bachelor’s Degree in Healthcare, Business, Finance, Accounting, plus three (3) years of relevant experience in working with payment negotiations with Commercial, Medicaid, and Medicare reimbursements.
• Equivalent education, experience, and/or training may be substituted for the degree requirements.

Certifications/Licenses

Required Knowledge, Skills, and Abilities

• Must have a thorough knowledge of modern surgical practices and procedures as well as experience working with Medicaid Managed Care companies.
• Must be thoroughly knowledgeable of Commercial Insurance Carriers, Medicare, and Medicaid regulations and how they relate to surgical practices.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Access are essential along with excellent written and oral communication skills.

Physical Demands and Work Environment

PHYSICAL DEMANDS ;

WORK ENVIRONMENT :

Office/clinic/health care environment.

Special Conditions

Regional Campus

Regional Campus Rutgers Biomedical and Health Sciences (RBHS)

Home Location Campus

Home Location Campus Newark (RBHS)

City

City Newark

State

State NJ

Pre-employment Screenings All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Do you have a Bachelor’s Degree in Healthcare, Business, Finance, Accounting, plus three (3) years of relevant experience in working with payment negotiations with Commercial, Medicaid, and Medicare reimbursements?
  • Yes
  • No

Required Documents

• Resume/CV

Optional Documents

• Cover Letter/Letter of Application

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