Senior Financial Center Manager - Growth & Customer Experience

Simmons Bank; Kingston (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

Simmons Bank seeks a Financial Center Manager to lead a banking center team with a consultative, customer-focused approach. You will drive revenue, loan and deposit growth while coaching staff and ensuring operational excellence in the local market.

The role emphasizes community involvement, guiding customers through financial life stages and leveraging digital capabilities alongside traditional branch services to meet client needs.

Qualifications

• HS Diploma/GED required; BS/BA preferred or equivalent experience.
• 2–4 years of management experience.
• NMLS registration is required; obtain license after employment.
• Proficient with MS Office and using social media for brand awareness.

Responsibilities

• Manage all goals, service, marketing and operations of the banking center.
• Educate staff to share the bank's resources, including digital capabilities.
• Hold regular meetings on time management, goals, security and policies.
• Recruit, train, develop, evaluate and coach staff to meet expectations.
• Ensure branch goals are met by providing valued solutions.
• Lead a partner-centric team servicing small business, corporate and mortgage clients.
• Facilitate consumer loan requests and apply loan policies and procedures.
• Grow existing and develop new small business banking relationships.
• Maintain high client satisfaction by developing engaged associates.
• Ensure compliance training and processing of customer requests.
• Perform other duties as assigned.

Skills

Information sharing

Sales leadership

Banking leadership

Presentation skills

Education

HS Diploma/GED

BS/BA degree preferred

2–4 years management experience

NMLS registration required

NMLS license after employment

Tools

MS Office

Social media usage

Job description

Simmons Bank seeks a Financial Center Manager to lead a banking center team with a consultative, customer-focused approach. You will drive revenue, loan and deposit growth while coaching staff and ensuring operational excellence in the local market.

The role emphasizes community involvement, guiding customers through financial life stages and leveraging digital capabilities alongside traditional branch services to meet client needs.