Senior Financial Center Manager

EverBank; Beverly Hills (CA); On-site; USD 89,000 - 121,000; Full time

Job summary

EverBank is looking for a Senior Financial Center Manager in Beverly Hills. This role is crucial for managing the financial center's performance, ensuring compliance, leading a team, and providing exceptional customer service. Successful candidates will bring strong leadership skills and a university degree, with a proven track record in banking operations.

Benefits

Medical, dental, vision & HSA/FSA

401(k) savings

Paid holidays & generous PTO

Tuition reimbursement

Commuter Benefits

Life and Disability Insurance

Qualifications

• 5+ years of experience in a financial center management role.
• Strong community engagement and business development skills.
• Experience with cross training in financial planning.

Responsibilities

• Ensure compliance with banking laws and manage operational risk.
• Lead and develop a high-performing team towards strategic goals.
• Implement operational procedures and improve client service processes.

Skills

Sales Performance

Risk Management

Customer Experience

Team Leadership

Education

University Degree Preferred

Job description

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Financial Center Mgr Sr

The Financial Center Manager Senior is responsible for the effective performance of the financial center, including operations/risk management, sales performance, and customer experience. Manages, leads, and develops associates that align with the Bank's strategic goals. Provides the team with resources for cross training such as financial planning to help clients accomplish their immediate and long-term financial goals.

Financial Center Mgr Sr

The Financial Center Manager Senior is responsible for the effective performance of the financial center, including operations/risk management, sales performance, and customer experience. Manages, leads, and develops associates that align with the Bank's strategic goals. Provides the team with resources for cross training such as financial planning to help clients accomplish their immediate and long-term financial goals.

Key Responsibilities And Duties

• Ensures financial centers are compliant with banking law, regulations, policies, and procedures to reduce risk exposure. Operates within the Bank’s risk appetite and achieves results by identifying, assessing, managing, monitoring, and reporting risks of all types.
• Monitors, coaches and holds team accountable for sales and performance goals and operational compliance and efficiencies.
• Resolves low to moderately complex issues regarding the customer and employee experience to meet financial center objectives.
• Implements the operational procedures, in accordance with internal policies and directives.
• Delivers results by effectively prioritizing, inspecting and appropriately delegating teamwork.
• Leads the financial center while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
• Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Provides technical expertise on financial issues to other area managers to help them develop revenue and expense budgets and understand financial reports.
• Identifies obstacles and improves processes to define and refine processes, procedures and best practices with the ultimate result being exceptional client service.
• Effectively partners with all lines of business including commercial, and multifamily lending groups.
• Represents the bank in local community-based activities and boards.
• Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team.
  
  

Educational Requirements

• University (Degree) Preferred
  
  

Work Experience

• 5+ Years Required; 7+ Years Preferred
  
  

Physical Requirements

• Physical Requirements: Sedentary Work
  
  

Career Level

8PL

Preferred Qualifications

• 5+ years of senior level branch manager experience
• Previous experience leading De Novo branches.
• Strong community engagement and business development.
  
  

Posting End Date: 6/17/25

$89,300 - $120,800 ,

EverBank, N.A. and Sterling Bank and Trust, a division of EverBank, N.A. (together, the "Company") is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers.

The Company's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money.

VEVRAA Federal Contractor

Member FDIC

Notice to Job Seekers

Qualifications

EverBank, N.A. and Sterling Bank and Trust, a division of EverBank, N.A. (together, the "Company") is committed to the well-being of its associates. That's why we offer a comprehensive Total Rewards package commensurate with the position and job-related qualifications, skills and knowledge. The Company's comprehensive Total Rewards package provides choice and flexibility and respects differences. The following benefits are available through the Company:

• Medical, dental, vision & HSA/FSA
• 401(k) savings
• Paid holidays & generous PTO
• Additional wellness & voluntary benefits
  
  

Additional Company-provided Benefit Options (subject To Plan Terms)

• Tuition reimbursement
• Commuter Benefits
• Life and Disability Insurance
  
  

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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