Customer Service Senior Project Manager – Data Centers

Siemens; Wendell (NC); Remote; USD 89,000 - 154,000; Full time

Job summary

Siemens is looking for a Customer Service Senior Project Manager to oversee data center projects in Wendell, NC. This role involves managing project execution, leading cross-functional teams, and ensuring delivery meets quality, safety, and performance objectives. Candidates should have strong communication skills and be able to navigate complex stakeholder environments.

Benefits

Health and wellness benefits

Diversity, equity and inclusion commitment

Qualifications

• 5+ years of direct service project management experience.
• Experience in field service, EPC projects or construction.
• Strong leadership skills with ability to manage cross-functional teams.

Responsibilities

• Manage projects from inception to completion, ensuring safety and quality.
• Communicate effectively with stakeholders throughout project lifecycle.
• Proactively identify project risks and develop mitigation strategies.

Skills

Project Management

Communication

Risk Management

Stakeholder Management

Education

HS Diploma

Bachelor's Degree in Engineering or Construction Management

PMP Certification

Tools

MS Project

Job description

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Join to apply for the Customer Service Senior Project Manager – Data Centers role at Siemens

At Siemens, we live and foster an ownership culture, in which every employee takes personal responsibility for our company's success. We strive to transform the everyday for our customers, employees, and society by:

• Trusting and empowering our leaders to act as owners, directing their teams, and innovating to succeed.
• Communicating openly and honestly to learn from our failures and celebrate our successes.
• Recognizing individual and team achievements frequently
• Our focus on investment in our team members, offering a wide variety of internal and external development opportunities.
• Our commitment to diversity, equity, and inclusion
  
  

Transform the everyday with us!

About Smart Infrastructure – Electrification and Automation:

The Electrification and Automation (EA) Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrow’s power grid!

The Electrification & Automation business unit covers the entire spectrum for power distribution systems and service solutions. The CS team leads delivery, installation, and commissioning activities for key datacenter customers.

Siemens Project Management Office (PMO) is looking for a Customer Services (CS) Project Manager to join our Data Centers team. This position can be remote based out of Wendell, NC.

Position Overview:

As a CS Senior Project Manager, you will be responsible for the successful execution of projects, from project initiation through final closeout. You will work in a matrix style organization requiring excellent coordination skills and the ability to manage competing priorities.

Project Types - Installation and commissioning, turnkey, design-build, engineer, procure, construct (EPC), power system studies, maintenance outage testing and electrical system emergency response/disaster recovery, electrical retrofit managing teams of field service engineers as well as 3rd party suppliers, consultants and contractors

Product Types - Low and medium voltage air insulated switchgear, medium voltage gas insulated switchgear and switches, low voltage panelboards and automatic transfer switches, air and liquid filled transformers, motor control centers, medium voltage contactors, integrated e-house electrical solution systems, battery systems, electrical cable systems and busways, cable, connectors and supporting systems.

Primary responsibilities:

• Project Management: Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met.
• Communication & Stakeholder Management: Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle.
• Resource Management: Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd-party services.
• Risk Management: Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd-party vendors to ensure contract adherence.
• Financial Leadership: Track project budget, schedule completion, and perform monthly revenue forecasting.
• Contract Management: Review and understand contractual obligations, manage change orders, and participate in vendor negotiations.
• Quality & Process Improvement: Develop project execution plans like quality & testing plans, schedules, and risk registers. Implement recovery plans to address performance issues.
  
  

You’ll win us over by having the following qualifications:

Basic Qualifications:

• HS Diploma minimum requirement with combined experience.
• 5+ years of direct service project management experience.
• 5+ years of written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status and issues to internal and external Customers.
• Experience in specific industry related to service project e.g., field service, EPC projects, construction, energy, manufacturing
• PMP certification is required within 1 year of employment
• Applicants must be authorized for employment in the U.S. without the need for employer sponsored work authorization now or in the future.
  
  

Preferred Qualifications

• A bachelor’s degree in engineering or construction management
• An understanding of medium and/or high voltage electrical equipment
• An understanding of datacenter construction projects
• Experience with MS Project or other relevant scheduling software
• Strong leadership skills with experience in leading cross-functional project teams
• Excellent written and verbal communication skills, to present complex issues to multi-level audiences and effectively communicate progress, status, and issues to internal and external Customers.
  
  

You’ll benefit from:

• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
• The pay range for this position is $89,670 - $153,720. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.
  
  

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Reasonable Accommodations

If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

California Privacy Notice

California residents have the right to receive additional notices about their personal information. To learn more, click here.

Criminal History

Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management

• Industries

  Automation Machinery Manufacturing

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