Senior Financial Center Manager

Texas-Capital-Bank; Austin (TX); On-site; USD 150,000 - 250,000; Full time

Job summary

Texas Capital Bank in Austin, TX is seeking an experienced executive to oversee strategy, operations, and financial performance across multiple Financial Centers in Texas.

This role requires 50%+ travel, strong leadership, coaching, and a proven track record in driving sustainable growth while ensuring compliance and delivering exceptional client service.

Qualifications

• Experience leading multi-site financial centers.
• Proven ability to drive revenue growth and profitability.
• Strong regulatory knowledge and risk management.
• Excellent coaching and talent development.

Responsibilities

• Oversee strategy, operations, and financial performance of two or more Financial Centers, driving sustainable growth and profitability.
• Personally manage a portfolio of high-value priority clients across multiple Financial Centers within a defined region, delivering a tailored, relationship-driven banking experience.
• Manage Financial Center P&L performance with discipline and accountability; monitor financial metrics, identify cost optimization opportunities, and drive profitability improvements.
• Oversee day-to-day operations including equipment, automation, workflow design, and transaction integrity to ensure efficient, accurate execution.
• Lead end-to-end recruitment efforts to attract, hire, and onboard top-tier talent, maintaining optimal staffing levels and building teams with the capability and character to deliver exceptional results.

Skills

Leadership

Strategic Planning

Financial Acumen

Risk & Compliance

Operational Management

Communication

Education

Bachelor's degree in business/finance

Tools

CRM Systems

Banking Software

Job description

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com.Work experience:8 years in financial services Required5 years in people management RequiredRetail Consumer Deposit Banking Experience RequiredRetail Consumer Lending and Investment Experience PreferredEducation:Bachelor’s degree in business (Finance, Accounting, Real Estate, etc.) or other relevant degrees and work experienceCompetencies:Sets an uncompromising standard of excellence by pursuing ambitious, measurable goals with tenacity and discipline. Cultivates a culture of continuous improvement across both Financial Centers, holding self and others accountable for outcomes that drive sustainable performance.Rapidly diagnoses business performance and identifies the critical organizational levers—people, processes, and systems—that unlock profitable growth. Applies rigorous analytical thinking to evaluate strategic opportunities, optimize operations, and translate data-driven insights into decisive action.Leads transformational change with clarity and conviction, aligning cultural shifts, operational systems, and service delivery models to the firm's strategic direction. Inspires confidence and commitment across multiple locations, turning organizational change into competitive advantage.Serves as a dedicated developer of talent, providing Financial Center Managers with structured coaching, candid feedback, and intentional growth opportunities. Creates an environment where leaders are empowered to elevate Consumer Business Development performance and realize their full career potential.Cultivates a broad and strategic network—spanning clients, cross-functional partners, vendors, and alliance partners—to access critical insights, build advocacy, and create the conditions for business growth. Leverages relationships as a strategic asset to advance key objectives.Operates as a trusted partner to key stakeholders by navigating competing priorities, aligning diverse interests, and building coalitions that drive shared outcomes. Creates an environment of mutual accountability and collaborative execution across organizational boundaries.Communicates with precision, clarity, and executive presence—translating complex information into compelling narratives that resonate across all audience levels. Drives alignment, inspires action, and influences decision-making through purposeful and impactful messaging.Languages:EnglishSkills:Effective CommunicationInterpersonal SkillsProblem SolvingRelationship BuildingStrategic Delegation & PlanningLeadership and CoachingConflict ResolutionChange ManagementFinancial AcumenRisk & ComplianceOperational ManagementResponsibilities:Oversee the strategy, operations, and financial performance of two or more Financial Centers, driving sustainable growth and profitability through ethical sales practices, disciplined execution, and a relentless focus on deepening client relationships and maximizing market opportunity.Personally manage a portfolio of high-value priority clients across multiple Financial Centers within a defined region, delivering a tailored, relationship-driven banking experience that deepens loyalty and drives revenue growth.Manage Financial Center P&L performance with discipline and accountability; monitor financial metrics, identify cost optimization opportunities, and drive profitability improvements.Oversee day-to-day operations including equipment, automation, workflow design, and transaction integrity to ensure efficient, accurate execution.Serve as a strategic liaison between Financial Centers and internal business partners, streamlining client and employee onboarding, accelerating cross-functional collaboration, and continuously enhancing operational efficiency across all locations.Lead end-to-end recruitment efforts to attract, hire, and onboard top-tier talent, maintaining optimal staffing levels and building teams with the capability and character to deliver exceptional results.Champion an inclusive, high-performance culture where team members feel engaged, supported, and empowered. Create an environment that celebrates excellence, fosters accountability, and inspires each individual to deliver outstanding client service and achieve performance goals.Provide ongoing coaching, constructive feedback, and timely conflict resolution to drive individual and team excellence. Ensure consistent adherence to all bank policies, procedures, applicable laws, and ethical standards across every Financial Center.Maintain full compliance with all applicable laws, regulations, and bank policies while upholding rigorous security protocols that safeguard employees, clients, and bank assets. Cultivate a culture where compliance is a shared standard, not an afterthought.Maintain a well-trained, high-functioning team capable of executing universal banker functions with precision and professionalism. Conduct regular, targeted training that reinforces compliance standards, sales practices, customer service excellence, and evolving regulatory requirements.Model and inspire exceptional client service across all Financial Centers—personally identifying client needs, delivering tailored solutions, and ensuring every interaction reflects the bank's commitment to excellence and client satisfaction.This role requires 50%+ travel with a minimum of three Financial Center visits per week, maintaining an active, visible, and hands-on leadership presence across all locations.The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.