Senior Financial Aid Leader, Client Services

University of Georgia; Kentucky; On-site; USD 131,000 - 160,000; Full time

Job summary

The University of Georgia seeks a Lead Financial Aid Advisor, Client Services to provide leadership for the Office of Student Financial Aid and guide staff in delivering accurate aid processing. You will advise students and families on federal, state and institutional aid and ensure timely awards and compliance with regulations.

Responsibilities include supervising advisors, reviewing eligibility, and maintaining up-to-date knowledge of aid policies.

Qualifications

• Bachelor’s degree in a related field or equivalent and 5 years of professional experience.

Responsibilities

• Advise students and families on federal, state and institutional financial aid.
• Assist with completing financial aid application processes.
• Maintain knowledge of financial aid processing systems.
• Maintain privacy and security of student records.
• Ensure awards are calculated and revised per policy and procedures.
• Lead reporting on eligibility and award changes.
• Mentor and train staff on eligibility and award processes.

Skills

Excellent oral and written comms

Customer service

Public speaking

Attention to detail

Multitasking

Mentoring staff

Education

Bachelor’s degree or equivalent and 5 years experience

Job description

The University of Georgia seeks a Lead Financial Aid Advisor, Client Services to provide leadership for the Office of Student Financial Aid and guide staff in delivering accurate aid processing. You will advise students and families on federal, state and institutional aid and ensure timely awards and compliance with regulations.

Responsibilities include supervising advisors, reviewing eligibility, and maintaining up-to-date knowledge of aid policies.