Senior Financial Aid Administrator

Touro University; New York (NY); On-site; USD 50,274 - 62,843; Full time

Benefits offered by this job

Comprehensive health plans

Dental and vision plans

Retirement plan with matching contributions

Paid time off

Tuition exemption program

Employee Assistance Program

Job summary

Touro University is seeking a Senior Financial Aid Administrator in New York to manage all aspects of the financial aid process, ensuring compliance with regulations. Responsibilities include administering financial aid programs, counseling students, and resolving complex issues. A Bachelor’s degree and at least 3 years of experience in financial aid in higher education are required. The position offers a comprehensive benefits package and a salary range of $50,274 to $62,843 per year.

Qualifications

• Bachelor's degree required.
• Minimum of 3+ years of financial aid experience in higher education.
• Strong analytical and problem-solving skills.
• Exceptional attention to detail and regulatory accuracy.

Responsibilities

• Administer federal, state, and institutional financial aid programs.
• Ensure compliance with policies set by regulatory bodies.
• Provide financial aid counseling to students and families.
• Resolve complex financial aid issues.

Skills

Strong analytical skills

Problem-solving skills

Attention to detail

Communication skills

Interpersonal skills

Ability to manage multiple priorities

Commitment to student service

Education

Bachelor's degree

3+ years of financial aid experience

Job description

Senior Financial Aid Administrator

Job ID: 2026-13114 | College: Administration | Position Type: Full-Time | Schedule: 9:00AM-5:30PM | Hours per week: 36.5 | Travel: As needed | Category: Administrative/Office Support | FLSA Status: Non-Exempt | Location: US-NY-New York

Overview

Reporting to the Director of Financial Aid, the Senior Financial Aid Administrator is responsible for the management and oversight of all aspects of the student financial aid process. The Senior Financial Aid Administrator is also responsible for ensuring compliance with all regulatory bodies. The Senior Financial Aid Administrator is responsible for the day‑to‑day operations of the financial aid office. A candidate for this position must demonstrate self‑motivation, a high degree of organizational skills, a high level of customer service orientation, and a collaborative spirit to be successful in the fast‑paced environment associated with being a member of the Division of Student Affairs team.

Responsibilities

• Administer federal, state, and institutional financial aid programs in compliance with all applicable regulations, including Title IV requirements
• Ensure adherence to policies set forth by the US Department of Education and other regulatory bodies
• Student packaging, awarding, verification, and disbursement processes
• Monitor regulatory changes and implement operational updates to maintain compliance
• Provide comprehensive financial aid counseling to prospective and current students and families
• Guide students through FAFSA completion, verification requirements, and funding options
• Resolve complex financial aid issues with a high level of professionalism and responsiveness
• Utilize and maintain student information systems to ensure accurate processing and reporting
• Performs exit interviews and loan counseling to students upon graduation

Qualifications

Education/Experience

• Bachelor's degree required
• Minimum of 3+ years of financial aid experience in higher education

Knowledge/Skills/Abilities

• Strong analytical and problem‑solving skills.
• Exceptional attention to detail and regulatory accuracy.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Commitment to student service and institutional mission.

Travel

• Locally as needed for staff coverage
• May be required to travel overnight for training

Maximum Salary

USD $62,843.00 / Year

Minimum Salary

USD $50,274.00 / Year

Benefits

Comprehensive benefits package for full‑time employees includes:

• Full range of Health Plans
  • Medical Plans (choice of EPO, PPO, High Deductible HSA)
  • Flexible Spending Accounts (FSA)
  • Dental Plans (PPO & HMO) and Vision Plan
• Dependent Care and Transit Programs
• Life Insurance, AD&D and Voluntary Supplemental Life Insurance
• Short‑term and Long‑term disability programs
• Retirement Plan (403b) – matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre‑tax contributions immediately following employment)
• Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children
• Employee Assistance Program
• Early‑Release Fridays (upon approval)
• Generous Paid Time Off
  • Vacation, Sick Leave, Personal Leave & Floating Holiday
  • Annual Holiday Schedule

All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

Touro University is an equal‑opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

Inquiries or complaints concerning the non‑discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, [e-mail] (646‑565‑6285) or, alternatively, to the Chief Compliance Officer at [e-mail] and 646‑565‑6000 x55330.