Senior Field Technician, Office Equipment & Territory Lead

Ricoh USA, Inc.; San Jose (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, life, and disability insurance options

401K and HSA investments

Tuition assistance programs

Paid vacation time and holidays

Job summary

A leading technology solutions provider is seeking a Corporate HR Specialist to service and repair office equipment. The role involves managing customer relationships, providing technical support, and ensuring high productivity levels. Candidates must have technical expertise, 3+ years experience, and a valid driver's license. This position offers competitive benefits including health insurance and a retirement savings plan. Join a team driven by passion and purpose, dedicated to delivering innovative business solutions.

Qualifications

• Requires high level technical skills gained through technical school.
• Minimum 2 years experience as Technology Service Consultant I.
• Valid state driver's license required.

Responsibilities

• Service and repair office equipment at customer locations.
• Manage territory, inventory, and customer relationships.
• Provide second-level technical support to technicians.

Skills

Technical expertise

Customer service skills

Interpersonal skills

Analytical skills

Education

Completion of technical school

3+ years of related experience

Tools

Technical manuals

Electronic testing equipment

Job description

A leading technology solutions provider is seeking a Corporate HR Specialist to service and repair office equipment. The role involves managing customer relationships, providing technical support, and ensuring high productivity levels. Candidates must have technical expertise, 3+ years experience, and a valid driver's license. This position offers competitive benefits including health insurance and a retirement savings plan. Join a team driven by passion and purpose, dedicated to delivering innovative business solutions.