Senior Field Software Quality Engineer - Automotive OTA

Lucid Motors; Casa Grande (AZ); Hybrid; USD 120,000 - 190,000; Full time

Job summary

Lucid Motors seeks a Sr. Field Quality Engineer – Software in Casa Grande, AZ to lead investigation and validation of complex software issues across vehicle systems.

You will analyze logs, telemetry, and field reports; collaborate with engineering teams; and drive prioritization and improvements for OTA deployments and software quality across programs. The role emphasizes data-driven problem solving, cross-functional collaboration, and ensuring rapid, effective field issue resolution while

Qualifications

• Bachelor’s degree in Computer Engineering, Electrical Engineering, Software Engineering, Computer Science, or a related field.
• 6+ years of experience in automotive software quality, systems engineering, diagnostics, validation, field quality, or software development.
• Strong understanding of vehicle software architectures, diagnostics, and system interactions.
• Experience analyzing logs, telemetry, diagnostic traces, and software performance data.
• Strong problem-solving and root cause analysis skills.
• Ability to work effectively across multiple technical organizations.
• Excellent communication and technical presentation skills.
• Proficiency in English for work communications.

Responsibilities

• Investigate complex software-related customer concerns across vehicle domains.
• Analyze logs, diagnostic data, telemetry, and field reports to identify software failure modes.
• Reproduce software defects and validate issue conditions in collaboration with engineering teams.
• Support investigation of intermittent and difficult-to-reproduce software issues.
• Work closely with Software Engineering, Systems Engineering, ADAS, Validation, Service Engineering, Diagnostics, and Product teams.
• Translate customer complaints and field observations into actionable technical problem statements.
• Provide field-driven prioritization input for software quality improvements.
• Monitor field performance of software releases and OTA deployments.
• Identify emerging risks following software launches and major feature updates.
• Validate effectiveness of software fixes after deployment.
• Support release readiness reviews and risk assessments.
• Analyze warranty claims, service repair data, telematics information, customer feedback, and software diagnostics.
• Identify recurring failure signatures and software-related customer pain points.
• Quantify customer impact and prioritize quality actions based on risk and frequency.
• Manage software-related field issues through the complete lifecycle from detection to closure.
• Support executive quality reviews by providing technical assessments and field impact analysis.
• Track issue progression across software versions, vehicle programs, and system architectures.
• Partner with engineering teams to identify root causes and validate corrective actions.
• Differentiate between software defects, integration issues, calibration concerns, and hardware-software interaction problems.
• Verify effectiveness of corrective actions through field monitoring and validation activities.
• Drive reduction in repeat service visits related to software behavior.
• Improve customer experience through better issue detection, diagnostics, and recovery strategies.
• Support continuous improvement of software quality metrics and field performance.

Skills

Automotive software quality

Diagnostics

Logs & telemetry analysis

Root cause analysis

Cross-functional collaboration

Communication skills

English proficiency

Software release management

Education

Bachelor’s degree in Computer Engineering, Electrical Engineering, Software Engineering, Computer Science, or related field

Tools

CAN & Ethernet knowledge

Job description

Lucid Motors seeks a Sr. Field Quality Engineer – Software in Casa Grande, AZ to lead investigation and validation of complex software issues across vehicle systems.

You will analyze logs, telemetry, and field reports; collaborate with engineering teams; and drive prioritization and improvements for OTA deployments and software quality across programs. The role emphasizes data-driven problem solving, cross-functional collaboration, and ensuring rapid, effective field issue resolution while