Senior Field Service Technician (West Region)

ABB; California (MO); Remote; USD 70,000 - 100,000; Full time

Job summary

ABB is seeking a Senior Field Service Technician to execute service work and lead projects in the West Region. This role involves providing excellent customer service, conducting technical activities, and ensuring compliance with safety standards. The position requires extensive travel and offers opportunities for professional growth within the Electrification Service division.

Qualifications

• 5 years of relevant field engineering experience.
• Technical skills in low and medium voltage equipment.
• Experience with commissioning and troubleshooting.

Responsibilities

• Execute service work of medium to high complexity.
• Lead outages and manage project documentation.
• Identify new service opportunities with customers.

Skills

Testing

Repairing

Refurbishing

Troubleshooting

Project Management

Education

High School Diploma or GED

Job description

Functieomschrijving Senior Field Service Technician (West Region)

At ABB, we are dedicated to addressing global challenges. Our core values—care, courage, curiosity, and collaboration—along with our focus on diversity, inclusion, and equal opportunities, drive us to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to the Field Service Manager.

Your role and responsibilities

In this role, you will execute service work of medium to high complexity according to work instructions and ABB guidelines. You will deliver excellent customer service and work with customers to identify opportunities to improve system and operational performance. The work model is remote. This role contributes to the Electrification Service division in Tempe, AZ. Your main responsibilities include:

1. Providing knowledge and conducting work activities in compliance with ABB HSE standards, ABB Way, and Safety policies.
2. Executing projects such as startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment, including transformers, switchgear, circuit breakers, busways, UPS, PLCs, relays, and power management systems.
3. Leading outages with other engineers, technicians, and contractors, managing project documentation, technical reports, and administrative tasks.
4. Planning and performing multifunctional field assignments, directing other engineers and labor as needed.
5. Expanding technical knowledge and expertise according to industry standards.
6. Developing and delivering training programs to share knowledge within the team.
7. Completing administrative functions such as technical reports, material orders, quotations, and expense tracking in a timely manner.
8. Controlling costs and safeguarding company assets.
9. Working directly with customers and sales teams to identify new service opportunities, develop proposals, and execute work scopes.

Qualifications for the role

• High School Diploma or GED with 5 years of relevant field engineering experience.
• Technical skills in testing, repairing, and refurbishing low and medium voltage equipment, including OEM equipment such as Siemens, GE, ABB, SquareD, and relays.
• Experience with testing, commissioning, startup, and troubleshooting of medium voltage machines and control systems.
• Up to 75% domestic travel.
• Valid driver’s license.
• Knowledge of the industrial customer base in the geographical area.
• Must already have work authorization in the US; visa sponsorship is not available.

About us

ABB's Service Division partners with customers to improve the reliability, availability, and sustainability of electrical products and installations. Our services include product care, modernization, and advisory services to enhance performance and extend equipment life, helping customers maximize resource use and recover materials at the end of their lifecycle.

We value diversity and encourage applications from all backgrounds. Visit www.abb.com to learn more about our solutions and impact worldwide.

ABB is an Equal Employment Opportunity and Affirmative Action employer. We consider all qualified applicants without regard to sex, gender identity, sexual orientation, marital status, citizenship, age, race, ethnicity, disability, veteran status, or other protected characteristics.