Senior Field Service Technician — Territory Lead

Ricoh USA, Inc.; Exton (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance options

Retirement Savings Plan (401K)

Tuition assistance programs

Paid vacation and holidays

Job summary

A leading technology services firm in Exton, Pennsylvania is seeking a Corporate HR Specialist to service and repair a wide range of office equipment at customer sites. The ideal candidate will have strong technical and customer service skills, manage inventory, and provide support to other technicians. Responsibilities include troubleshooting complex equipment and maintaining positive client relationships. Experience in this area along with an industry certification is required. Full benefits and competitive salary offered.

Qualifications

• Requires high level technical skills from technical school and 3 years of related experience.
• 1 Industry Certification and sustained performance levels required.
• Valid state driver's license and minimum auto insurance coverage required.

Responsibilities

• Servicing and repairing office equipment at customer locations.
• Providing 2nd level technical support to technicians.
• Driving revenue through contract sales and equipment assessments.

Skills

Technical servicing skills

Interpersonal skills

Problem-solving

Customer service

Education

Completion of technical school

3 years of related experience

Job description

A leading technology services firm in Exton, Pennsylvania is seeking a Corporate HR Specialist to service and repair a wide range of office equipment at customer sites. The ideal candidate will have strong technical and customer service skills, manage inventory, and provide support to other technicians. Responsibilities include troubleshooting complex equipment and maintaining positive client relationships. Experience in this area along with an industry certification is required. Full benefits and competitive salary offered.