Senior Field Service Technician Calibration & Systems Lead

RXinsider LTD.; Hayward (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

RXinsider LTD. is seeking a Field Service Technician III to install, calibrate, troubleshoot, and repair Rees monitoring equipment in regulated environments.

You will verify credentials and guide lower-level technicians, ensuring accurate calibrations and timely maintenance while engaging with customers for updates. The role demands strong problem-solving and analytical thinking, with travel to various customer sites within Los Angeles & Southern California region.

Qualifications

• High school diploma or equivalent; relevant technical certifications or associate degree preferred.
• A minimum of 5 years of calibration experience and/or equivalent education.
• Proven experience working with electrical, mechanical, or computer networking equipment.
• Proficiency in interpreting schematics, mechanical drawings, and technical documentation.
• Familiarity with a wide range of test meters and diagnostic tools used in electronics, equipment maintenance, and calibrations.
• Strong problem-solving skills with the ability to diagnose and resolve technical issues effectively.
• Excellent communication and customer service skills, capable of interacting professionally with customers.
• Ability to work independently, manage time efficiently, and prioritize tasks to meet service deadlines.

Responsibilities

• Lead projects to ensure technicians are qualified for installations, annual maintenance, and calibration services.
• Serve as subject matter expert in calibration methodologies.
• Verify setup and configuration of Rees monitoring equipment in customer environments.
• Diagnose and troubleshoot equipment issues identified during calibrations.
• Perform repairs and maintenance on electronic and mechanical components within Rees systems.
• Calibrate and inspect equipment to ensure accurate readings and regulatory compliance.
• Install, maintain, and troubleshoot monitoring equipment at customer facilities.
• Read schematics and drawings to guide repairs and maintenance during calibrations.
• Review job plans and submit status updates as required.
• Record data to support IOQ protocols.
• Use test meters and diagnostic tools to identify malfunctions and perform accurate assessments.
• Maintain inventory of parts for on-site service.
• Communicate project updates and address customer inquiries.
• Collaborate with technical support to escalate and resolve complex challenges.
• Travel to customer facilities within the region for timely service.
• Other duties as assigned.

Skills

Calibration experience

Troubleshooting

Customer communication

Analytical thinking

Problem solving

Independent work

Education

High school diploma or equivalent

Technical certifications or associate degree preferred

Tools

Test meters

Diagnostic tools

Job description

RXinsider LTD. is seeking a Field Service Technician III to install, calibrate, troubleshoot, and repair Rees monitoring equipment in regulated environments.

You will verify credentials and guide lower-level technicians, ensuring accurate calibrations and timely maintenance while engaging with customers for updates. The role demands strong problem-solving and analytical thinking, with travel to various customer sites within Los Angeles & Southern California region.