Senior Field Service Technician – ATM & Self-Checkout

NCR Atleos; El Paso (TX); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos is seeking a Field Service Technician II in El Paso, TX. You will install, service, and repair electromechanical equipment, including ATMs and self-checkout systems, within a defined territory.

The role emphasizes customer-focused service, strong mechanical aptitude, and the ability to troubleshoot hardware, software, and network issues. Training is provided through NCR Atleos, with opportunities for career growth across a global service organization.

Qualifications

• Local candidate to the specific geographic area.
• One or more years of related experience.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential job functions without reasonable accommodation, including prolonged travel, rotating and weekend shifts, and lifting up to 50 lbs.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.

Skills

Mechanical aptitude

Electronics basics

PC skills

Job description

NCR Atleos is seeking a Field Service Technician II in El Paso, TX. You will install, service, and repair electromechanical equipment, including ATMs and self-checkout systems, within a defined territory.

The role emphasizes customer-focused service, strong mechanical aptitude, and the ability to troubleshoot hardware, software, and network issues. Training is provided through NCR Atleos, with opportunities for career growth across a global service organization.