Senior Field Service Technician

Xylem; Arlington (TX); On-site; USD 46,000 - 74,000; Full time

Job summary

Join a leading water technology company dedicated to addressing critical water challenges. As a Senior Field Service Technician, you'll work in a dynamic environment, installing and maintaining innovative water purification systems. With a commitment to sustainability and employee well-being, this role offers competitive benefits and opportunities for career progression. Be part of a team that values inclusion and innovation, making a tangible impact on water conservation and usage. This is your chance to contribute to a global mission while advancing your career in a supportive setting.

Benefits

Health, Dental and Vision insurance

Generous retirement savings plan

Generous PTO package

Paid holidays

Career progression and development plans

Employee discount programs

Qualifications

• 2-5 years of technical experience in industrial or commercial process water.
• Ability to coach and train entry-level technicians.

Responsibilities

• Install, service, and maintain water purification equipment.
• Troubleshoot mechanical and electrical equipment conditions.

Skills

Technical experience

Mechanical skills

Plumbing experience

Customer service

Critical thinking

Troubleshooting

Education

High School Diploma or equivalent

Industry specific licenses

Tools

Microsoft Office

Smart devices

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Position Summary :

Xylem is looking for a Senior Field Service technician to report to our Arlington, TX facility and service our customers in the surrounding areas.

What your day will look like as a Field Service Technician :

The Field Service Technician will be responsible for the installation, service, and maintenance of our water purification equipment, utilizing a company service vehicle, within our Light Industries Division. Equipment specific training will be provided. Willing to train the right person, but previous technical / mechanical / plumbing experience is especially encouraged.

This position has general day shift hours with overtime opportunities and a compensated on-call rotation with occasional afternoons / weekends.

Benefits for our Field Service Technicians :

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits program, including :

• Health, Dental and Vision insurance available on your 1st day of employment
• Generous retirement savings plan
• Generous PTO package and paid holidays
• Career progression and development plans
• Company wellness, rewards and recognition, and employee discount programs

Core Responsibilities and Tasks

• Creates and maintains safe working environment and cultures within the organization
• Takes care of company property
• Proactively trouble shoots systems for mechanical, electrical equipment conditions
• Anticipates and corrects safety issues - both company and customer owned equipment
• Direct interfacing with customers
• May be responsible for work in multiple systems, locations or customers
• Provides coaching

Position Requirements :

• HS diploma or equivalent
• Industry specific licenses preferred
• Ability to obtain TWIC card
• Ability to coach and train entry-level technicians
• 2-5 years technical experience including industrial or commercial process water experience
• Experience with Microsoft office including smart devices
• Must have customer service experience
• Demonstrates critical thinking and trouble shooting ability
• Able to operate company service vehicle safely
• Able to pass background check & pre-employment drug screen
• Must be able to function in a team environment
• Usually works with minimal supervisor
• Works independently
• Job postings will include a wide salary range, with each role's pay falling within that range. The starting salary is based on factors such as skills, experience, location, and market conditions

Salary range :

46,200.00 - $73,900.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

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Field Service Technician • Arlington, TX, US