Senior Field Service Tech — Forklifts & Heavy Equipment

WMH Solutions; Madison (AL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Take-home van

Fuel card

Tool allowance

Cell phone allowance

OEM training

Uniforms provided

Safety shoes reimbursement

Paid holidays

PTO

401(k)

Profit-sharing

Job summary

WMH Solutions is seeking an experienced Senior Field Service Technician to diagnose, maintain, and repair forklifts, heavy equipment, and material handling systems in the Madison and Huntsville area. You will travel in a company-provided take-home van, receive a fuel card, paid travel time, OEM training, and support from service leadership and technical teams.

This role emphasizes independent problem-solving, strong communication with customers, and ownership from diagnosis to repair, with

Qualifications

• Typically three to five or more years of professional experience repairing vehicles, machinery, forklifts, diesel equipment, heavy equipment, industrial equipment, or similar systems.
• Ability to read schematics, wiring diagrams, service manuals, and technical documentation.
• Strong communication and customer-service skills.
• Ability to work independently with limited supervision.
• Valid driver’s license and acceptable driving record.
• High school diploma or equivalent.
• Ability to lift at least 50 pounds and work safely in industrial environments.

Responsibilities

• Diagnosing complex mechanical, hydraulic, electrical, engine, and powertrain problems.
• Identifying root causes rather than only treating symptoms.
• Performing repairs, preventive maintenance, safety inspections, and equipment evaluations.
• Reading wiring diagrams, schematics, service manuals, and technical documentation.
• Using meters, diagnostic software, and technical resources to troubleshoot equipment.
• Verifying completed repairs and returning equipment safely to operation.
• Managing service calls and priorities throughout your territory.
• Documenting labor, travel, parts, findings, repairs, and recommendations.
• Coordinating with WMH service leadership, parts teams, and technical support.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Reading schematics

Customer-service skills

Independent work

Education

High school diploma or equivalent

Tools

Diagnostic software

Job description

WMH Solutions is seeking an experienced Senior Field Service Technician to diagnose, maintain, and repair forklifts, heavy equipment, and material handling systems in the Madison and Huntsville area. You will travel in a company-provided take-home van, receive a fuel card, paid travel time, OEM training, and support from service leadership and technical teams.

This role emphasizes independent problem-solving, strong communication with customers, and ownership from diagnosis to repair, with