Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery

WMH Solutions; Jackson (MS); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading heavy machinery service provider in Jackson, MS is looking for a Senior Field Service Mechanic/Technician. This role involves advanced diagnostics, precision repairs, and proactive maintenance of forklifts and heavy machinery. You will be responsible for mentoring junior technicians and ensuring equipment performance, maximizing uptime, and enhancing client service. If you have a strong background in heavy machinery and a passion for leadership, this position offers a fantastic career opportunity.

Qualifications

• Experience in servicing forklifts and heavy machinery.
• Strong mechanical, hydraulic, and electrical knowledge.
• Ability to train and develop junior technicians.

Responsibilities

• Service customers on-site using a company-provided van.
• Maintain and repair various heavy machinery.
• Deliver services with speed and professionalism.
• Diagnose and resolve complex mechanical issues.
• Execute preventive maintenance and repairs.
• Train and develop junior technicians.

Skills

Advanced diagnostics

Precision repairs

Proactive maintenance

Mechanical issues diagnosis

Hydraulic issues diagnosis

Electrical issues diagnosis

Leadership and mentorship

Customer service

Tools

Diagnostics technology

Job description

Senior Field Service Mechanic/Technician - Forklifts & Heavy Machinery

Department: Service

Employment Type: Full Time

Location: Jackson, MS

Reporting To: Jake Lacy

Description

A Senior Technician at WMH powers industry, mentors talent, and drives excellence in operations. With over 35 years of experience, WMH has grown to 11 locations across the Southeast, focusing on honor, integrity, and relentless excellence. The company invests heavily in training, mentorship, and leadership development to accelerate careers. WMH is redefining the industry by delivering cutting-edge automation, fleet technology, and next‑level innovation that keeps businesses moving forward.

The Senior Mechanic/Technician will play a critical role in ensuring peak performance, taking charge of advanced diagnostics, precision repairs, and proactive maintenance on cutting‑edge equipment. You will lead by example, optimize performance, and mentor the next generation of technicians. This role is about operational success, maximizing uptime, and fostering a team‑driven culture of excellence.

Your Mission?

Deliver advanced diagnostics, expert‑level repairs, and proactive maintenance to maximize uptime and efficiency while mentoring and developing the next wave of skilled technicians. Your experience is the foundation of future success at WMH.

Key Responsibilities

• Hit the road from home, servicing customers on-site in a company‑provided van equipped with the latest tools and diagnostic technology.
• Maintain and repair forklifts, heavy machinery, and material handling equipment across warehousing, distribution, and manufacturing industries.
• Deliver on‑site service with speed, accuracy, and professionalism.
• Diagnose complex mechanical, hydraulic, and electrical issues with precision and efficiency.
• Execute top‑quality repairs and preventive maintenance to maximize uptime and minimize breakdowns.
• Maintain WMH and customer equipment at peak performance through scheduled maintenance, inspections, and safety checks.
• Train and develop junior technicians, sharing expertise and fostering a culture of excellence.
• Set the gold standard in service, helping newer technicians refine their skills and elevate their careers.
• Work closely with clients, providing expert consultation, service recommendations, and technical solutions.
• Keep