Senior Field Service Engineer (TX)

Omega Medical Imaging LLC; Dallas (TX); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary and comprehensive

Leadership opportunities

Job summary

Omega Medical Imaging LLC in the United States is seeking a Senior Field Service Engineer to travel, lead complex installations, perform expert diagnostics and repairs, and serve as a trusted technical advisor to healthcare partners.

Based in Dallas, TX, this role requires extensive fieldwork, training at headquarters in Sanford, FL, and periodic travel for ongoing product training and process improvements.

Qualifications

• 5+ years of experience servicing interventional X-ray or fluoroscopy systems.
• Strong diagnostic skills in electromechanical and software troubleshooting.
• Familiarity with hospital IT environments like DICOM/PACS.
• Good communication and professional demeanor under pressure.
• Must be able to lift at least 50 lbs and travel as needed.

Responsibilities

• Lead installation, configuration, and validation of mobile C-arm and fluoroscopy systems.
• Perform advanced troubleshooting and repairs of hardware/software issues.
• Conduct preventive maintenance and ensure regulatory compliance.
• Train clinical staff on equipment operation and best practices.
• Maintain detailed service records and documentation.
• Mentor junior engineers and contribute to service documentation.

Skills

Diagnostic skills

Communication skills

Field service experience

Education

Associate or Bachelor’s degree in Electronics or Biomedical Engineering

Tools

DICOM

PACS

Job description

Senior Field Service Engineer (TX)

Omega Medical Imaging headquartered in Sanford, FL

Position Location: Remote in Dallas, TX

About Omega Medical Imaging

At Omega Medical Imaging, we are innovators in the field of interventional imaging. As the only company in the world specializing in AI-driven fluoroscopy systems for Electrophysiology (EP) and Gastrointestinal (GI) cases, we’re transforming how clinicians perform life‑saving procedures. Our patented FluoroShield™ technology reduces radiation exposure by up to 84%, enhancing patient safety and improving clinical outcomes.

Joining Omega Medical Imaging means being part of a mission‑driven team where your work has a measurable impact on healthcare delivery—and where your technical expertise directly supports our commitment to excellence, innovation, and service.

Position Overview

We are seeking a highly skilled and experienced Senior Field Service Engineer to travel and lead complex installations, perform expert‑level diagnostics and repairs, and serve as a trusted technical advisor to our healthcare partners.

This position is based in Dallas, TX and requires significant time in the field supporting customer sites, with travel expectations subject to business needs. Initial training is expected to take place at Omega Medical Imaging headquarters in Sanford, FL. There will also be anticipated quarterly travel to headquarters for training on legacy and future products and participation in process improvement initiatives.

Key Responsibilities

• Staying flexible to travel to customer sites globally, which may include nights, weekends, and holidays as assigned by the service coordinator.
• Leading installation, configuration, and validation of mobile C-arm, fluoroscopy systems.
• Performing advanced troubleshooting and repairs for hardware/software issues.
• Conducting preventive maintenance and ensure compliance with regulatory standards.
• Training clinical staff in equipment operation and best practices.
• Maintaining detailed documentation and service records.
• Mentoring junior engineers and contributing to service documentation without direct people‑management responsibility.
• Representing Omega Medical Imaging professionally onsite with customers through clear communication, adherence to company policies, and a customer‑focused approach to service delivery.

Qualifications

• Associate or Bachelor’s degree in Electronics, Biomedical Engineering, or related field.
• 5+ years of experience in servicing interventional X-ray or fluoroscopy systems.
• Strong diagnostic skills in electromechanical and software troubleshooting.
• Familiarity with DICOM, PACS, and hospital IT environments.
• Demonstrated skills in wire crimping, soldering, basic electronics, voltage measurement, and troubleshooting. Reading and translating drawings & schematics.
• Professional demeanor and communication skills, along with an ability to resolve problems effectively in high‑pressure situations.
• Valid driver’s license, reliable transportation, and a passport (or willingness to obtain one).
• Prior OEM certifications from GE, Canon, Siemens, or Shimadzu are a plus.
• Must be able to lift a minimum of 50 lbs. with or without reasonable accommodation.

Why Join Omega Medical Imaging?

• You won’t be just another engineer; you’ll be a key player in a groundbreaking mission to make interventional imaging safer and smarter.
• Supportive, entrepreneurial work culture
• Exclusive, patented technology
• Competitive salary and comprehensive benefits
• Real opportunities for leadership and growth

Equal Opportunity Statement

Omega Medical Imaging, LLC is an Equal Opportunity Employer (EOE) and Drug-Free Workplace (DFW). Must be legally authorized to work in the United States; sponsorship is not available.

Employment is at‑will, and job responsibilities, travel requirements, and benefits may be modified at any time based on business needs and applicable law.