Senior Field Service Engineer - Semiconductor Automation Lead

Brooks Automation; Chelmsford (MA); Hybrid; USD 56,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Plan

Paid holidays and PTO

Job summary

Brooks Automation is seeking a Field Service Engineer based in the Phoenix, AZ area. The role involves installation, repair, maintenance, and customer training for Brooks equipment and systems.

The ideal candidate has at least 5 years of electro-mechanical/electronics experience, familiarity with lasers and sensing devices, and the ability to travel domestically and internationally. A technical degree or certificate is required, with flexibility for on-call schedules.

Qualifications

• Associate's Degree in a technical discipline, or technical certificate or equivalent experience.
• Minimum 5 years of electro-mechanical / electronics support and repair experience.
• Experience with lasers and sensing devices for positioning circuitry.
• Experience troubleshooting microelectronics schematics and digital circuits.
• Proficiency with PCs, Windows, and DOS-based operating systems.
• Valid driver’s license and ability to travel domestically and internationally.

Responsibilities

• Perform complex customer support activities involving installation, modification, repair and preventive maintenance of Brooks equipment and systems.
• Isolate and resolve complex equipment malfunctions and implement corrective action.
• May act as Local / Shift / Site Lead to coordinate work direction for other Service Engineers.
• Lead/perform installation, modification, repair, testing, upgrades and preventive diagnostics.
• Interface with customers to ensure satisfaction and participate in customer meetings.
• Maintain a safe working environment and complete required reports and certifications.
• Train Brooks and customer personnel in operation and maintenance procedures.
• Drive continuous improvement projects and document new processes.

Skills

Electro-mechanical repair

Lasers and sensing devices

Electronics troubleshooting

PCs Windows DOS

Travel readiness

Driver's license

Education

Associate’s Degree or technical certificate

Technical certificate

Job description

Brooks Automation is seeking a Field Service Engineer based in the Phoenix, AZ area. The role involves installation, repair, maintenance, and customer training for Brooks equipment and systems.

The ideal candidate has at least 5 years of electro-mechanical/electronics experience, familiarity with lasers and sensing devices, and the ability to travel domestically and internationally. A technical degree or certificate is required, with flexibility for on-call schedules.