Senior Field Service Engineer - Semiconductor Automation

Brooks Laboratory Automation Solutions; United States; Hybrid; USD 56,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Holidays

PTO

Job summary

Brooks Automation is seeking a Senior Field Service Engineer to support our Phoenix, AZ metro clientele. You will install, modify, repair and service Brooks equipment, perform preventive maintenance, and drive quality service with a focus on customer satisfaction.

Travel domestically and internationally as needed, work with cross-functional teams, and potentially lead on-site activity. A technical degree and 5+ years of electro-mechanical support are required, with strong hardware and software

Qualifications

• Associate's Degree in a technical discipline, technical Certificate or equivalent work experience.
• Minimum of 5 years of electro-mechanical / electronics technical support / repair experience.
• Experience with lasers and sensing devices for positioning circuitry on robotic units.
• Experience troubleshooting microelectronics schematics and digital circuits.
• Proficiency with PCs, Windows, and DOS based Operating Systems.
• Valid driver’s license, good driving record, reliable mode of transportation, eligible to obtain a credit card for expenses and able to obtain a valid passport for the term of employment.
• Ability to lift up to 50 pounds, climb ladders, scaffoldings, and use Personal Protective Equipment.
• Ability to work in awkward positions and confined spaces.
• Ability to travel domestically and internationally as needed and be available for specific emergency on-call work.

Responsibilities

• Install, modify, repair and perform preventive maintenance on Brooks’ equipment and systems to ensure proper working order.
• Isolate and resolve complex equipment malfunctions, and implement corrective action.
• Lead / coordinate work direction for other Service Engineers and install support as needed.
• Interact with customers to ensure customer satisfaction with equipment and service levels, as well as participate in customer operational / status meetings.
• Maintain a safe and clean working environment by conforming to Brooks and customer work protocols and policies.
• Travel domestically and internationally as needed and be available for on-call assignments.

Skills

Electro-mechanical

Electronics troubleshooting

PC Proficiency

Driving & Passport

Customer interaction

Willing to travel

Education

Associate's Degree in a technical discipline

Job description

Brooks Automation is seeking a Senior Field Service Engineer to support our Phoenix, AZ metro clientele. You will install, modify, repair and service Brooks equipment, perform preventive maintenance, and drive quality service with a focus on customer satisfaction.

Travel domestically and internationally as needed, work with cross-functional teams, and potentially lead on-site activity. A technical degree and 5+ years of electro-mechanical support are required, with strong hardware and software