Senior Field Service Engineer: Refrigeration & Controls

Copeland; Hagåtña (GU); Remote; USD 100,000 - 120,000; Full time

Job summary

Copeland is seeking a Field Service Specialist III for a fully remote role in the United States. You will lead on-site commissioning of complex refrigeration and building automation systems, mentor junior specialists, and serve as the primary technical contact for major customers.

Expect extensive overnight travel and collaboration with Copeland sites and customers. You should bring 7+ years in refrigeration controls, strong design knowledge, and proven leadership.

Qualifications

• 7+ years of experience in refrigeration controls, field commissioning, or system integration.
• Advanced knowledge of refrigeration system design, pressure/temperature relationships, and CO₂ system control.
• Demonstrated expertise in controller programming and network integration.
• Proven leadership and mentoring ability in field environments.
• Strong customer communication and organizational skills.
• Computer skills including word processing, spreadsheets, database, Internet software, E-mail, Windows.
• Ability to travel up to 85–90%.

Responsibilities

• Perform expert-level commissioning and optimization of complex refrigeration and building automation systems.
• Create control programs and logic sequences from detailed specifications or Sequences of Operations.
• Provide advanced troubleshooting of control systems, refrigeration racks, HVAC, and BMS integrations.
• Lead on-site teams, coordinate contractor efforts, and ensure adherence to design specifications.
• Execute and oversee new store commissioning and remodel commissioning projects.
• Identify and qualify contractors to support field, project, and commissioning services.
• Mentor and train junior field specialists to build team capability and consistency.
• Serve as the primary technical point of contact for major customers and large commissioning projects.
• Maintain expert knowledge of Copeland, competitor control systems (Danfoss, Carel, Novar, Honeywell, etc.), and third-party integrations.
• Document, report, and communicate findings clearly to project and leadership teams.

Skills

7+ years of experience in Refriger...

Advanced knowledge of refrigeration

Controller programming

Leadership and mentoring

Customer communication

Windows/PC skills

High travel availability

Tools

Danfoss control systems

Carel control systems

Novar control systems

Honeywell control systems

Job description

Copeland is seeking a Field Service Specialist III for a fully remote role in the United States. You will lead on-site commissioning of complex refrigeration and building automation systems, mentor junior specialists, and serve as the primary technical contact for major customers.

Expect extensive overnight travel and collaboration with Copeland sites and customers. You should bring 7+ years in refrigeration controls, strong design knowledge, and proven leadership.