Senior Field Service Engineer - On-Site Solutions

Dell Technologies; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Dell Technologies in Hawthorne, California is seeking a Senior Engineer, Field Service to deliver on-site installation, configuration and integration, and to resolve customer issues with precision. You will be the trusted on-site liaison ensuring seamless service delivery and a great customer experience.

The role emphasizes collaboration with peers and cross-functional teams to diagnose, troubleshoot, and repair complex technical problems, while maintaining high standards of customer

Qualifications

• On-site field service to install, configure and integrate systems.
• Troubleshoot and repair customer hardware and software.
• Collaborate with designers, solution managers and sales specialists.

Responsibilities

• Collaborate with peers and apply technical expertise to resolve customer issues.
• Deliver on-site support from installation to maintenance.
• Work with designers, solution managers and sales specialists to provide solutions.

Job description

Dell Technologies in Hawthorne, California is seeking a Senior Engineer, Field Service to deliver on-site installation, configuration and integration, and to resolve customer issues with precision. You will be the trusted on-site liaison ensuring seamless service delivery and a great customer experience.

The role emphasizes collaboration with peers and cross-functional teams to diagnose, troubleshoot, and repair complex technical problems, while maintaining high standards of customer