Senior Field Service Engineer: IT Systems & Networking

Corporate Technologies LLC; Cedar Falls (IA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Flexible spending accounts

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Corporate Technologies LLC seeks a Field Service Engineer to join our team in Cedar Falls, IA. This advanced technical role requires independent management of complex client environments, leading escalations, and serving as a technical authority for systems, networks, and infrastructure.

The ideal candidate will demonstrate deep expertise in system administration, networking, and server technologies while proactively driving solutions that improve client stability, performance, and security.

Qualifications

• Managed Services experience required
• 7+ years of progressive IT experience
• Advanced system administration and networking experience
• Experience with scripting or automation (Python, PowerShell, APIs)
• Cloud platform experience (Azure preferred)
• Vendor certifications strongly preferred

Responsibilities

• Serve as the technical escalation point for complex issues, leading advanced troubleshooting and resolution of server, network, security, and infrastructure problems.
• Design, implement, and maintain secure, scalable IT solutions for client environments (servers, workstations, networks, cloud services) aligned with business needs.
• Provide expert support for Microsoft Exchange, Office 365, Azure, Intune, and Active Directory; perform advanced server administration including planning, deployment, upgrades, and migrations.
• Mentor Field Service Technicians through technical guidance and knowledge transfer.
• Document all work with thorough detail, including root cause analysis and resolution specifics.
• Contribute to development and improvement of technical standards, procedures, and best practices.
• Participate in on-call rotation and provide leadership during after-hours or critical support events.
• Demonstrate job flexibility and perform other duties as assigned to support client priorities.
• Must have a current and active Driver's License

Skills

Troubleshooting

Leadership

Client relations

Documentation

Independence

Time management

Multitasking

Communication

Organizational skills

Education

CompTIA A+/Network+/Security+ or equivalent

Tools

Azure

Office 365

Intune

Active Directory

Microsoft Exchange

PowerShell

Python

Job description

Corporate Technologies LLC seeks a Field Service Engineer to join our team in Cedar Falls, IA. This advanced technical role requires independent management of complex client environments, leading escalations, and serving as a technical authority for systems, networks, and infrastructure.

The ideal candidate will demonstrate deep expertise in system administration, networking, and server technologies while proactively driving solutions that improve client stability, performance, and security.