Senior Field Service Engineer — Instrumentation & Training Lead

hitachi; Hillsboro (OR); Hybrid; USD 44,000 - 61,000; Full time

Job summary

Hitachi High-Tech America, Inc. in Hillsboro, OR is seeking a Senior Field Service Engineer to advance instrument skills and mentor junior engineers. You will train others, perform field service, and maintain critical equipment while building strong customer relationships.

The role requires a BS in engineering, up to 50% travel, and a customer-facing, safety-conscious approach. Eligibility for a company credit card and a valid driver's license are required.

Qualifications

• BS degree in Engineering (or related field) or equivalent combination of education and experience.
• Must have and retain valid driver's license in resident State and be insurable by our insurance company
• Must be eligible for and receive company credit card

Responsibilities

• Train and guide other SFSEs as needed
• Complete assigned On the Job Training (OJT) with the goal of instrument certification
• Protect, manage, and maintain company property (i.e., traveling inventory, company care, test equipment, tools, etc.) in accordance with department policy/procedure
• Answer service calls and promptly return messages from customers in a manner meeting service department policy/practice expectations
• Maintain appropriate records of all work performed and training received
• Complete departmental and customer paperwork timely and with high quality
• Complete assigned formal training with a grade of 75% or higher on all tests
• Comply and adhere to company policies
• Portray professionalism and pride in appearance while conforming to policy
• Provide a positive attitude to all employees and customers
• Other duties as assigned

Skills

Digital voltmeters

Oscilloscopes

Hand tools

Computers

Effective communication

Read schematics

Read blueprints

Education

BS in Engineering or related field

Tools

Test equipment

Job description

Hitachi High-Tech America, Inc. in Hillsboro, OR is seeking a Senior Field Service Engineer to advance instrument skills and mentor junior engineers. You will train others, perform field service, and maintain critical equipment while building strong customer relationships.

The role requires a BS in engineering, up to 50% travel, and a customer-facing, safety-conscious approach. Eligibility for a company credit card and a valid driver's license are required.