Senior Field Service Engineer — EV Chargers
ChargeTronix
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Benefits offered by this job
Job summary
ChargeTronix in Santa Ana seeks a Senior Service Engineer to serve as the technical authority for field service operations, addressing complex issues in charging systems. You will develop and improve service processes, provide engineering-level support to internal teams, and mentor field engineers.
The role requires a Bachelor's degree and 5+ years of experience in a related field, along with strong skills in troubleshooting and technical problem resolution. A commitment to excellence and a proactive approach are essential.
Qualifications
- 5+ years of experience in field service engineering or EV chargers required.
- Understanding of OCCP related to EV chargers is essential.
- Strong knowledge of AC/DC power systems and electrical troubleshooting.
Responsibilities
- Serve as the highest level of technical escalation for Field Service Engineers.
- Diagnose complex electrical, mechanical, networking, and software issues.
- Lead root cause investigations for recurring field failures.
Skills
Education
Job description
ChargeTronix in Santa Ana seeks a Senior Service Engineer to serve as the technical authority for field service operations, addressing complex issues in charging systems. You will develop and improve service processes, provide engineering-level support to internal teams, and mentor field engineers.
The role requires a Bachelor's degree and 5+ years of experience in a related field, along with strong skills in troubleshooting and technical problem resolution. A commitment to excellence and a proactive approach are essential.
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