Senior Field Security Systems Technician & Mentor

Vector Security, Inc.; Louisville (KY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision

Life and AD&D insurance

Disability insurance

401k retirement plan

Flexible Spending Account

Paid time off

Employee Assistance Program

Job summary

Vector Security is seeking a Senior Systems Technician to install and service complex residential and commercial security solutions, including wired and wireless systems, with an emphasis on access control and video surveillance. You will troubleshoot network issues, mentor junior techs, and communicate system functionality to customers.

Candidates should have 3–5 years of field experience, valid driver's license, and preferred certifications (ESA Level 2, NICET Level 1).

Qualifications

• High School Diploma or equivalent.
• 3–5 years field experience or equivalent technical education or certification.
• Life safety and home automation equipment experience preferred.
• Valid driver’s license with acceptable driving history.
• ESA Certified Alarm Technician Level 2 or equivalent preferred.
• NICET Fire or Video Level 1 preferred.
• Must communicate professionally to provide superior customer service.
• Must understand the technical functionality of various systems learned online and/or hands-on.

Responsibilities

• Complete installation and/or servicing of security systems (wired and wireless).
• Troubleshoot complex systems and network issues; basic integration.
• Run and fish wires in a concealed manner.
• Set up system functionality and explain to customers.
• Keep job site clean and organized for safety.
• Mentor and train Entry Level technicians on basic systems.
• Train and mentor junior technicians on package or less complex systems.

Skills

Communication

Customer service

Problem solving

Education

High School Diploma

Technical education/certification

ESA Certification

NICET Fire or Video Level 1

Tools

Access control systems

Video surveillance systems

Network troubleshooting

Job description

Vector Security is seeking a Senior Systems Technician to install and service complex residential and commercial security solutions, including wired and wireless systems, with an emphasis on access control and video surveillance. You will troubleshoot network issues, mentor junior techs, and communicate system functionality to customers.

Candidates should have 3–5 years of field experience, valid driver's license, and preferred certifications (ESA Level 2, NICET Level 1).